Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marieanne Paniagua

Orem,UT

Summary

Experienced team member with over 3 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Back of House Team Member

Red Lobster
09.2021 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared food and drinks while following safe food handling procedures.
  • Assisted back of house manager by cross-referencing delivered stock with invoices.
  • Maintained composure and work quality while under stress.

Mental Health Mentor

Scenic View Academy
02.2022 - 11.2022
  • Provided mentorship, coaching, and guidance to students toward increased independence
  • Specialized in hands on mentoring with the focus to support therapeutic and independent living (Live, Work, Thrive) curriculum
  • Supervised behavior and emotional struggles/needs of students and reported back to licensed therapeutic staff
  • Built rapport with current and incoming students







Education

Family Science

Brigham Young University
Provo, UT
07.2023

Skills

  • Work Coordination
  • Kitchen Staff Support
  • Customer Needs Assessments
  • Sales Expertise
  • Customer Relationship Management
  • Patient Evaluation
  • Crisis Intervention
  • Mental Health Support
  • Developing Relationships

Certification

CPR Certified

Food Handlers Permit

Timeline

Mental Health Mentor

Scenic View Academy
02.2022 - 11.2022

Server/Back of House Team Member

Red Lobster
09.2021 - 01.2023

Family Science

Brigham Young University

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Marieanne Paniagua