Mariedith Valdez
Makawao,HI
Summary
Experienced store operations leader with a strong background in team supervision, inventory control, loss prevention, and customer service. Known for keeping stores organized, schedules covered, and daily operations running smoothly.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
Lowe's HIW Inc.
Kahului, HI
02.2013 - Current
- Led day-to-day store operations, including customer service, inventory control, and staff scheduling.
- Trained associates on sales floor service expectations and department standards to enhance customer experience.
- Resolved customer concerns related to pricing and service issues.
- Directed team efforts across planning, implementation, and execution of merchandising and operating initiatives to strengthen business effectiveness.
- Evaluated merchandising displays and maintained brand presentation consistency.
- Oversaw inventory checks, stock recovery, and shelf organization to support product readiness.
- Coordinated opening and closing workflows with store teams to ensure efficient operations.
- Supported scheduling, task assignment, and coverage planning to meet staffing needs.
- Supported staff during peak business hours by reinforcing priorities and driving target achievement.
US Army Reservist
United States Army
Wailuku, Hawaii
08.2008 - 10.2013
- Followed army policies, safety rules, and standards of professional conduct.
- Secured classified information, ensuring confidentiality and compliance with security protocols.
- Provided first aid and emergency medical care in field settings, enhancing safety and readiness of personnel.
- Received, tracked, and stored unit equipment and supplies properly.
- Complied with laws, regulations, and policies tied to reserve activities.
- Supported personnel actions for reserve officers, streamlining administrative processes and improving operational efficiency.
- Ensured organized storage of records for training and promotions. for training, awards, evaluations, promotions, transfers, and deployments.
Department Manager
Lowe's HIW Inc.
Kahului, Hawaii
02.2009 - 02.2013
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Coordinated merchandising, stocking, and planogram execution for assigned department.
- Directed department associates on the sales floor and daily store priorities.
- Trained associates on Lowe's customer service standards and product knowledge.
- Monitored inventory levels and processed replenishment orders through store systems.
- Resolved customer concerns and supported special orders and product requests.
- Partnered with store leadership on shrink control, audits, and operational reviews.
Baggage Handler
Aloha Airlines
Kahului, Hawaii
02.2006 - 07.2008
- Sorted baggage by tags, flight schedules, and claim directions to ensure timely delivery to passengers.
- Checked bags for damage, misrouting, and handling issues before transfer.
- Handled passenger luggage, mail, and cargo under safety and privacy protocols.
- Inspected bags for damage and ensured all were accounted for at end of flights to maintain operational integrity.
- Worked with ramp crews, gate agents, and baggage claim staff.
- Helped passengers complete lost baggage reports and provided assistance in the claim area.
- Assisted passengers in locating and retrieving their luggage at the airport.
- Kept accurate records of all baggage handling activity.
Cashier/Customer Service
Lowe's HIW Inc.
Kahului, Hawaii
09.2001 - 05.2008
- Greeted shoppers and helped with checkout support at Lowe's Home Improvement Store.
- Operated cash register efficiently and processed payments accurately by cash, check, credit card, gift card, or automatic debit.
- Delivered exceptional customer service and actively promoted loyalty programs to increase customer retention.
- Maintained clean and organized front-end register areas and supply stations to enhance customer experience.
- Completed daily recovery tasks to keep areas clean and neat for strong productivity.
- Arranged and restocked displays and merchandise racks to ensure an appealing store appearance and facilitate sales.
Education
High School Diploma -
Notre Dame of Marbel For Girls
Koronadal City, Philippines03-1998
Some College (No Degree) - Certified Nursing Assistant
Hawaii Healthcare Training
Wailuku, HISome College (No Degree) - Military Occupational Specialty
US Army -Military Occupational Specialty
Fort Leonard Wood, MOSome College (No Degree) - Criminal Justice
Allied American University
Laguna Hills, CASome College (No Degree) - Liberal Arts
University of Hawaii Maui College
Kahului, HISkills
- Store management
- Inventory management
- Sales floor leadership
- Operational effectiveness
- Customer service excellence
- Team leadership and development
- Staff scheduling and coordination
- Operational effectiveness planning and prioritization
- Strategic task management
- Conflict resolution
- Customer relationship management
- Detail-oriented communication
- Staff scheduling
Timeline
Assistant Store Manager
Lowe's HIW Inc.
02.2013 - Current
Department Manager
Lowe's HIW Inc.
02.2009 - 02.2013
US Army Reservist
United States Army
08.2008 - 10.2013
Baggage Handler
Aloha Airlines
02.2006 - 07.2008
Cashier/Customer Service
Lowe's HIW Inc.
09.2001 - 05.2008
High School Diploma -
Notre Dame of Marbel For Girls
Some College (No Degree) - Certified Nursing Assistant
Hawaii Healthcare Training
Some College (No Degree) - Military Occupational Specialty
US Army -Military Occupational Specialty
Some College (No Degree) - Criminal Justice
Allied American University
Some College (No Degree) - Liberal Arts
University of Hawaii Maui College