Summary
Overview
Work History
Education
Skills
Timeline
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Marie Dominique Métayer

Miami,FL

Summary

Dynamic customer service professional with a proven track record at Starbucks, excelling in cash handling and enhancing customer satisfaction. Known for reliability and a strong focus on product knowledge, I effectively resolved inquiries and streamlined processes, ensuring a welcoming environment and timely service delivery.

Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs.

As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

Starbucks, Barista
Miami
04.2024 - 06.2024
  • Assisted customers with product recommendations, enhancing their overall experience and satisfaction.
  • Processed orders efficiently using point-of-sale systems, ensuring accuracy in transactions.
  • Managed cash handling procedures, safeguarding cash drawer and maintaining accurate records.
  • Resolved customer inquiries promptly, providing information about menu items and promotions.

Dietetic Clerk

Villa Maria Nursing Center
Miami, FL
03.2021 - 08.2023
  • Conducted quality control inspections to confirm cleanliness and readiness of rooms for guests.
  • Utilized proper chemical handling techniques to maintain safety and compliance standards.
  • Assisted in training new staff on cleaning protocols and safety procedures.
  • Reported maintenance issues to management to ensure prompt resolution and guest satisfaction.
  • Coordinated meal schedules to ensure timely delivery of dietary services to residents.
  • Maintained accurate inventory of dietary supplies, facilitating efficient stock management.

Room Attendant

JW Marriott
Haiti
01.2018 - 04.2020
  • Performed routine cleaning and sanitization of guest rooms to ensure a welcoming environment.
  • Managed linen inventory to maintain adequate stock levels for guest accommodations.
  • Collaborated with housekeeping team to streamline cleaning processes and enhance efficiency.
  • Responded to guest requests promptly to enhance satisfaction and comfort during their stay.

Education

High School Diploma -

College Immaculée Conception
Haiti

Skills

  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer service
  • Cash handling
  • Product knowledge
  • Customer focus

Timeline

Customer Service Cashier

Starbucks, Barista
04.2024 - 06.2024

Dietetic Clerk

Villa Maria Nursing Center
03.2021 - 08.2023

Room Attendant

JW Marriott
01.2018 - 04.2020

High School Diploma -

College Immaculée Conception