Jadelein Simon
Douglasville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
JF Bodega
07.2021 - 01.2023
- Improved customer satisfaction by immediately addressing problems and delivering accurate information.
- Managed high-stress situations efficiently while remaining professional under pressure.
- Developed relationship with consumers through active listening skills, resulting in increased retention rates and favorable client feedback.
- When working with clients and personnel, shown high energy and professionalism.
Provided prompt service to emphasize customer needs. - Transport cargo or passengers safely from one site to another. Follow traffic laws and take the proper route, ensuring that there is always enough gas in the tank for the destination.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Bachelor of Arts -
Lycee Anacaona De Leogane
Leogane, Haiti06.2019
Skills
- Account Updating
- Appointment Scheduling
- Customer Service
- Order Fulfillment
- Active Listening
- Filing
- Documentation
- Receiving Support
- Prioritization
- Product Knowledge
- Telephone Etiquette
Languages
French
Native or Bilingual
Spanish
Full Professional
Timeline
Customer Service Representative
JF Bodega
07.2021 - 01.2023
Bachelor of Arts -
Lycee Anacaona De Leogane