Motivated Food Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented and adept at food preparation and plating. Recognized for unwavering focus on food handling safety.
Overview
18
18
years of professional experience
Work History
Front End Cashier
Walmart
Hemet, CA
09.2021 - Current
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Reviewed new promotions and monitored price changes.
Greeted customers entering store and responded promptly to customer needs.
Addressed customer needs and made product recommendations to increase sales.
Increased sales by 10%
Collected and authorized payments of guests.
Welcomed customers and helped determine their needs.
Mentored new team members on sales software system operation.
Stocked, tagged and displayed merchandise as required.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Event Catering Coordinator
Simply Wholesome Health Food Store & Restaurant
Los Angeles, CA
07.2017 - 10.2020
Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
Increased sales by 6%
Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
Verified prepared food met standards for quality and quantity before serving to customers.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Developed unique events and special promotions to drive sales.
Oversaw food preparation and monitored safety protocols.
Motivated staff to perform at peak efficiency and quality.
Event Server
Barbra Morrison Performing Arts Center
Los Angeles, CA
02.2015 - 11.2017
Maintained 96% accuracy.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Worked with POS system to place orders, manage bills and handle complimentary items.
Used slow periods to restock supplies, ice, trays and delivery bags.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Bussed and reset tables to keep dining room and work areas clean.
Noted special patron requests and followed up with kitchen to confirm delivery.
Kept register accurate through correct billing, payment processing and cash management practices.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Increased sales significantly by upselling higher-end products to customers.
Cultivated warm relationships with regular customers.
Hairstylist Owner Operator
Just Wright Designs Hair Salon
Los Angeles, CA
01.2005 - 05.2015
Owner and CEO of full-service salon and spa that generated annual revenues of over $100,000
Managed day to day business operations
Negotiated Lease contracts
Assesses customer hair texture, treatment history and desired outcome to determine appropriate service required
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio
Managed, and coordinated all promotions; developed marketing material, press releases, and trade shows to attract new business
Produced additional revenue through sales of hair care products, body treatments, and home decor products by 25%
Participated in Newport Beach Jazz festival selling goods; held annual company marketing events; planned and implemented several glamor makeover sessions; organized business mixers for industry leaders
Education
Certificate of Completion - Culinary Arts/Hospitality
Los Angeles Unified Adult Education
Los Angeles, CA
06.2015
Associate of Science - Interior Design
San Diego Mesa Community College
San Diego, CA
04.2011
Certificate Of Completion - Managing Your Own Business
American Women's Economic Develpoment
City Of Los Angeles, CA
05.2006
State Board of California Consumer Affair Lic. - Cosmetology
San Diego City Community College
San Diego, CA
05.2000
Skills
Food Handlers Permit
Covid-19 Safety Protocols
Kitchen Staff Support
Temperature Monitoring
Working with Diverse People
Verbal and Written Communication
Cleaning and Sanitizing
Multitasking
Quality Assessments
Team Oriented
Food and Safety Standards
Work Coordination
Food and Beverage Preparation
Timeline
Front End Cashier
Walmart
09.2021 - Current
Event Catering Coordinator
Simply Wholesome Health Food Store & Restaurant
07.2017 - 10.2020
Event Server
Barbra Morrison Performing Arts Center
02.2015 - 11.2017
Hairstylist Owner Operator
Just Wright Designs Hair Salon
01.2005 - 05.2015
Certificate of Completion - Culinary Arts/Hospitality
Los Angeles Unified Adult Education
Associate of Science - Interior Design
San Diego Mesa Community College
Certificate Of Completion - Managing Your Own Business
American Women's Economic Develpoment
State Board of California Consumer Affair Lic. - Cosmetology