Marie Elizabeth Daniel
Pembroke Pines,FL
Summary
Recent Business Administration graduate with a strong foundation in logistics and customer service, eager to secure a role that offers opportunities for professional growth and skill development. Leveraging 2 years of hands-on experience in logistics alongside 3 years of customer service expertise. Highly-motivated individual poised to tackle fresh challenges. Seeking to contribute energy and enthusiasm to a dynamic team, while continuously expanding skills set to make impactful contributions in a professional setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping Clerk
CGI windows and doors
05.2021 - Current
- Integral contributor to a high-performing shipping team that drove company to achieve a remarkable $20 million monthly revenue goal, showcasing commitment to excellence and results-oriented collaboration.
- Contributed to a remarkable 98.8% success rate in monthly shipments, ensuring customer satisfaction.
- Helped maintain low accident rates, resulting in consistently high-quality product deliveries.
- Collaborated with production team to ensure seamless product-to-customer delivery process..
- Leveraged Omnitracs technology to optimize logistics operations, ensuring efficient supply chain processes and enhancing fleet management, leading to consistent high-quality product deliveries.
- Ensured accuracy of shipment records through meticulous management of a comprehensive paper trail system, guaranteeing proper documentation and contributing to a streamlined logistics process.
- Supported seamless operations by confirming customer orders through careful comparison of signatures on shipping tickets with computer databases, collaborating with accounting for accurate invoicing.
- Utilized Microsoft Outlook, Word, and Excel to facilitate cross-departmental communication and reporting, showcasing adept organizational and multitasking abilities.
- Provided crucial multilingual support, bridging communication gaps and facilitating seamless interactions among non-English speaking team members during hiring, training, and daily operations, ultimately bolstering team cohesion and operational efficiency.
Social Media Coordinator
DD Immigration And Tax Inc
01.2023 - 08.2023
- Instrumental in achieving over 15k followers on TikTok and other platforms, driving increased brand visibility.
- Skillfully managed and maintained client's social media accounts, fostering engagement and interaction.
- Responded promptly to follower comments and inquiries, enhancing customer satisfaction and connection.
- Followed up on follower requests and messages, showcasing dedication to meeting audience needs.
- Played pivotal role in driving revenue growth by expanding company's online reach and exposure.
- Strategically planned and executed monthly and weekly content, ensuring consistent and updated social media presence.
- Demonstrated strong organizational skills in curating engaging and relevant content for diverse audiences.
Sales Associate
Walmart
05.2018 - 08.2019
- Provided exceptional customer service by assisting with product inquiries, offering advice, and engaging in professional conversations to identify individual needs, resulting in enhanced customer satisfaction and loyalty.
- Maintained tidy and organized shopping environment through daily recovery tasks, ensuring optimal productivity and positive shopping experience for customers.
- Collaborated closely with sales team members to collectively achieve sales targets, while staying updated on product knowledge and promotions, effectively contributing to team success and meeting customer expectations.
Education
Bachelor of Science - Marketing
Barry University
Miami, FL12.2023
Bachelor of Science - Business Administration And Management
Barry University
Miami, FL05.2023
Skills
- Cross-Functional Communication: Proficient in facilitating effective communication among diverse teams and stakeholders, ensuring seamless collaboration and alignment toward organizational goals
- Language Proficiency: Fluent in English, Spanish, French, and Creole, enhancing intercultural interactions and enabling impactful communication across global teams
- Tech Proficiency: Mastery of Microsoft Excel, Word, and PowerPoint for data analysis, report creation, and compelling presentations, driving informed decision-making
- Stakeholder Engagement: Adept at building and maintaining strong relationships with stakeholders, ensuring their needs are met and their perspectives are considered
Certification
- Google AdWords Certified
Timeline
Social Media Coordinator
DD Immigration And Tax Inc
01.2023 - 08.2023
Shipping Clerk
CGI windows and doors
05.2021 - Current
Sales Associate
Walmart
05.2018 - 08.2019
Bachelor of Science - Marketing
Barry University
Bachelor of Science - Business Administration And Management
Barry University
- Google AdWords Certified
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