Mariel Bravata
Austin
Summary
Dynamic server with a strong work ethic at Kerbey Lane Cafe, delivering exceptional customer service and enhancing guest engagement. Expert in menu memorization and maintaining cleanliness standards, bilingual in Spanish and English, ensuring timely food delivery and training new staff to uphold high service standards.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Server
Kerbey Lane Cafe
Austin, TX
04.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge and recommendations to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Managed multiple tables effectively, prioritizing tasks during peak hours.
- Maintained cleanliness and organization of dining area to meet health standards.
- Trained new staff on restaurant procedures and customer service standards.
Barista
Kerbey Lane Cafe
Austin, TX
04.2025 - Current
- Delivered high-quality beverages consistently in fast-paced environment.
- Operated espresso machines and coffee brewing equipment proficiently.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Assisted in training new baristas on beverage preparation and customer interactions.
- Implemented new drink recipes based on customer feedback, improving menu offerings.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Bartender
Kerbey Lane Cafe
Austin, Tx
04.2025 - Current
- Crafted and served diverse cocktails, ensuring high customer satisfaction and repeat business.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Trained new staff on drink preparation techniques and customer service best practices.
- Managed inventory levels, ordering supplies to prevent shortages during peak hours.
- Developed seasonal drink menus to enhance guest experience and boost sales.
- Collaborated with kitchen staff to synchronize food and beverage pairings for optimal dining experiences.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Education
High School Diploma -
IDEA Bluff Springs
Austin, TX05.2024
Skills
- Exceptional customer service
- Cleanliness standards
- Menu memorization
- Strong work ethic
- Guest engagement
- Fluent in Spanish and English
- Cash handling
- Memory retention
- Customer service
- Food running
- Team collaboration
- Supply restocking
- Table bussing
- Guest seating
- Table setting
- Table setting knowledge
- Ordering procedures
- Food and beverage pairings
- Order delivery practices
- Hostess support
- Point of sale (POS) system operations
- Take-out service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Kerbey Lane Cafe
04.2025 - Current
Barista
Kerbey Lane Cafe
04.2025 - Current
Bartender
Kerbey Lane Cafe
04.2025 - Current
High School Diploma -
IDEA Bluff Springs