Mariel Egge
Peoria,AZ
Summary
Dedicated server with exceptional customer service skills, adept at managing multiple tables and ensuring guest satisfaction. Strong work ethic and cash handling expertise contribute to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Server
The Maggiore Group/ The Sicilian Butcher
Peoria, AZ
01.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Managed multiple tables efficiently, balancing order taking and food delivery.
- Collaborated with kitchen staff to ensure timely and accurate food preparation.
- Trained new servers on operational procedures and customer service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Hostess and Barista
The Sicilian Butcher
Peoria, AZ
09.2021 - 01.2024
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Developed and maintained reservation system for efficient table management.
- Handled guest inquiries and complaints professionally, ensuring satisfaction.
- Implemented strategies to improve wait times during peak hours.
- Monitored dining area for cleanliness and ambiance, maintaining high standards.
- Collaborated with management on promotional events to increase patronage.
Education
No Degree - Nursing
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Cash handling
- Guest engagement
- Safe food handling