Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
New Officer Operations Manager
Aspen Dental
Merritt Island, FL
03.2021 - Current
Built and maintained strong relationships with Doctors and Teams throughout the organization.
Implemented best practices for teams to work in a cohesive work environment.
Instrumental in facilitating New Office Openings across the organization.
Working cohesively with multiple departments within the organization to ensure successful office openings.
Ability to increase revenue within the office by establishing correct behaviors that drive results, holding the teams accountable along with myself by inspiring and influencing.
Office Manager
Aspen Dental
Viera, FL
09.2019 - 03.2021
Oversaw the hiring of new team members as well as promoted internally, for the new office opening of the Viera office, opening with an 80% internal team.
Built successful relationships with Doctors and Team
Inspired a culture/behaviors that drove results during reign as Office Manager, including bringing the office to over $200k within 6 months of opening in a one Doctor office, post Pandemic
Developed, promoted and trained within to create leaders in the office.
Able to hold top 10% consistently with the Balanced Scorecard during my role as Office Manager in the Viera office.
Office Manager
Aspen Dental
West Melbourne, FL
12.2016 - 09.2019
Transferred to existing office to help develop, build and inspire proper behaviors and cultures to an outlier office.
Partnered with POP/RM/HR to manage out team members that were not aligned with the organizations core values and culture.
Hired/trained new team members to be leaders within the office to work cohesively together and grow the culture which in turn grew the business.
Worked side by side with POP to achieve growth with the intention of growing into a second practice location which resulted us to do after 1 year of building great cultures/behaviors.
Office Manager
Aspen Dental
Merritt Island, FL
01.2012 - 12.2016
Partnered with POP in growing the office results. Brought the office from a $150k office to over a $200k office within 6 months
Ability to work and build successful relationships with multiple Doctors within the 5 yrs at Merritt Island, this office was Dr. Gillan's primary training office as he grew his Region.
Assisted Dr. Gillan in growing his Region from 1 practice to 5 during my time with him as Office Manager.
On-boarded, trained and mentored new team members.
Education
High School Diploma -
Titusville High School
Titusville, FL
Skills
Leadership Development and Mentoring
Team Building
Driving Results by inspiring and influencing behaviors and culture