Mariel Yedlock
Matters Floral
Wilkes-Barre,NY
2027
years of professional experience
Dependable and organized professional with management experience overseeing the daily operations of a small business. Strong background in customer service, administrative tasks, scheduling, record keeping, PROBLEM-SOLVING, and handling multiple priorities in a fast-paced environment. Experienced in communicating professionally with customers, managing sensitive information, and working independently with attention to detail. Seeking to bring strong organizational, interpersonal, and administrative skills to a professional office environment.
Work History
Floral Manager
6 Years 3 Months- Supervised floral design team, assigning daily tasks and maintaining production flow
- Ordered fresh product, supplies, and hardgoods to support store inventory levels
- Prepared custom arrangements, bouquets, and event pieces aligned with customer requests
- Coordinated merchandising displays to showcase seasonal product and boost presentation quality
- Partnered with vendors to resolve supply issues and maintain consistent product availability
- Collaborated with event planners to execute large-scale floral installations for weddings, corporate events, and fundraisers.
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
- Trained new employees in proper design techniques, customer service skills, and store policies for a seamless integration into the team.
- Assisted with budgeting for department expenses, contributing to the overall profitability of the store.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
Full Time Care Giver
- Self-motivated, with a strong sense of personal responsibility.
- Provided round- the- clock care for two seriously ill family members, including medication management, assistance with activities of daily living, coordination in-home therapies and services, and therapeutic recreation.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Hostess/ Server
Education
High School Diploma
Skills
Customer service expert and client relations big and small
Takes initiative on completing tasks
Works well independently and on a team
Budget and expense management
Organized
Daily operations management
Team leadership & Supervision
Inventory management
Problem solving & conflict resolution
Takes pride in all tasks
Timeline
Floral Manager
Matters Floral
01.2020 - 04.2026Read More
Full Time Care Giver
Independent Contract
2010 - 2017Read More
Hostess/ Server
Grotto Pizza
2007 - 2009Read More
Hanover Area
High School Diploma
Read More