Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariela Chaparro

Customer Service Cashier
Reading,PA

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Cashier Manager

Burlington
READING, PA
02.2021 - 06.2021
  • Quickly and accurately counted drawers at start and end of each shift.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Built positive relationships with customers to increase repeat business.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.

Cashier

Giant Food Stores
Reading, PA
07.2019 - 08.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Bojangles' Famous Chicken 'n Biscuits
Reading, PA
09.2015 - 07.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

Reading High School
Reading, MI
07.2020

Skills

  • Time Management
  • Implementing Pricing Strategies
  • Store Opening and Closing
  • POS System Troubleshooting
  • Providing Feedback
  • Customer Service
  • Handling Complaints and Inquiries
  • Verbal and Written Communication
  • Payment Processing
  • Attention to Detail
  • Analyzing Profitability
  • Policy Enforcement

Timeline

Cashier Manager

Burlington
02.2021 - 06.2021

Cashier

Giant Food Stores
07.2019 - 08.2020

Cashier

Bojangles' Famous Chicken 'n Biscuits
09.2015 - 07.2019

High School Diploma -

Reading High School
Mariela ChaparroCustomer Service Cashier