MARIELA LEAL
Houston
Summary
Detail-oriented cashier with strong customer service skills, enhancing experiences through effective communication and problem-solving.
Overview
22
22
years of professional experience
Work History
Cashier
Rice University
Houston
08.2024 - Current
- Processed students transactions accurately and efficiently at campus dining facilities.
- Provided exceptional customer service while assisting students and staff with purchases.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Resolved students inquiries and concerns promptly to maintain satisfaction levels.
- Monitored inventory levels at the register to support efficient stock management.
- Greeted students and answered any questions they had about the products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped students find specific products, answered questions, and offered product advice.
Cashier
Rice University
Houston
08.2023 - 05.2024
- Processed customer transactions accurately and efficiently at campus dining facilities.
- Maintained cleanliness and organization of checkout area to enhance students experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Resolved students inquiries and concerns promptly to maintain satisfaction levels.
- Monitored inventory levels at the register to support efficient stock management.
- Greeted customers and answered any questions they had about the products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Caregiver/Daycare Teacher
My Children´s Choice Academy #2
Houston
07.2022 - 07.2023
- Assisted children with daily activities and personal care routines.
- Provided emotional support and companionship to enhance children's well-being.
- Maintained a clean and safe environment for children to play and learn.
- Communicated effectively with parents regarding children's needs and progress.
- Monitored behavior and reported concerns to appropriate staff members promptly.
- Supported bathing, dressing and personal care needs.
Program Leader
PDVSA
Cabimas
02.2004 - 05.2022
- Led cross-functional teams to implement strategic initiatives across various departments.
- Managed project timelines and resources to ensure successful execution of programs.
- Created comprehensive reports on program status and recommendations for leadership review.
Education
Bachelor of Science - Mechanical Engineering
Universidad Rafael Maria Baralt
Cabimas, Venezuela12-1997
Skills
- Inventory management
- Transaction processing
- Product knowledge
- Customer relationship management
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Organizational skills
- Customer assistance
- Professionalism and courtesy
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Rice University
08.2024 - Current
Cashier
Rice University
08.2023 - 05.2024
Caregiver/Daycare Teacher
My Children´s Choice Academy #2
07.2022 - 07.2023
Program Leader
PDVSA
02.2004 - 05.2022
Bachelor of Science - Mechanical Engineering
Universidad Rafael Maria Baralt