Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mariela Villalobos

Los Angeles,CA

Summary

Dynamic supervisor with proven leadership at Anawalt Lumber Company, enhancing team productivity through effective workflow management and employee development. Skilled in training and mentoring, I improved customer satisfaction by addressing inquiries promptly and implementing efficient processes. Adept at problem-solving, I fostered collaboration across departments to achieve organizational goals.

Work History

Supervisor

Anawalt Lumber Company
Los Angeles, CA
2016 - 2019
  • Assisted team in maintaining compliance with safety protocols and operational procedures.
  • Supported daily operations by coordinating schedules and ensuring adequate staffing levels.
  • Learned and utilized inventory management systems to track supplies and equipment.
  • Collaborated with team members to streamline workflows and enhance productivity.
  • Provided feedback on process improvements to enhance overall efficiency within the department.
  • Demonstrated adaptability by quickly learning new tools and technologies as needed for operations.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Chashier

Anawalt Lumber Company
Los Angeles, CA
2010 - 2016
  • Processed customer transactions accurately and efficiently at point of sale.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, providing knowledgeable recommendations based on needs.
  • Operated cash register systems, ensuring proper cash handling and reconciliation procedures were followed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Associate

Anawalt Lumber
Los Angeles, CA
2010 - 2016
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to provide accurate information.
  • Processed transactions accurately using point-of-sale systems, ensuring timely checkouts.
  • Organized merchandise displays to optimize visual appeal and accessibility for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Hollywood High School
Hollywood, CA

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Task delegation
  • Workflow management
  • Employee development
  • Teamwork and collaboration
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Anawalt Lumber Company
2016 - 2019

Chashier

Anawalt Lumber Company
2010 - 2016

Sales Associate

Anawalt Lumber
2010 - 2016

Hollywood High School
Mariela Villalobos