Mariela Lisette Munoz
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Very hardworking and passionate about her job with strong organizational skills. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Box Machine Operator
Leclerc Foods
11.2022 - Current
- Prepared products for shipment by packing items according to order sheet.
- Used SAP to document information relating to receipt, storage or distribution of materials for processing.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Performed tests and inspections to conform to established standards.
- Reported problems and concerns to management.
- Performed thorough inspections of incoming materials and outgoing products.
Sales Representative
R&A FURNITURE
01.2019 - 04.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Welcomed customers and provided assistance in locating and purchasing products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Increased sales and customer satisfaction through personalized servicing.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Customer Service Representative
NATIONAL CLEAN ENERGY
08.2017 - 08.2018
- Responded to customer calls and emails to answer questions about products and services.
- Processed debit and credit card and electronic check payments.
- Educated customers on offerings and upsold products and services to increase revenue.
- Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Set up appointments with interested customers according to schedule availability.
- Developed extensive knowledge of products and services to better assist customers.
Education
No Degree - Massage Therapy
Arizona College
Glendale, AZ10.2017
High School Diploma -
Maryvale Highschool
PHOENIX, AZ05.2017
Skills
- Quality Assurance Controls
- Safety Compliance
- Credit Card Payment Processing
- LOTO (lockout tagout)
- Adult First Aid/CPR/AED
- SAP
- Retail Sales Customer Service
- Pallet Jacks
- Good Communication
- Equipment Operations
- Information Updates
- Good Listening Skills
Certification
- Adult first Aid/CPR/AED Training - April2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Box Machine Operator
Leclerc Foods
11.2022 - Current
Sales Representative
R&A FURNITURE
01.2019 - 04.2022
Customer Service Representative
NATIONAL CLEAN ENERGY
08.2017 - 08.2018
No Degree - Massage Therapy
Arizona College
High School Diploma -
Maryvale Highschool
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