Hi, I’m
Marie Laura D.H Loqunce
Roxbury,MA
Summary
Proven track record in enhancing customer satisfaction and streamlining payment processes at Dave’s Hot Chicken. Skilled in team collaboration and organization, adept at driving sales through effective product display and customer service. Demonstrated ability to lead and adapt in fast-paced environments, significantly improving store operations and customer engagement.
Overview
3
years of professional experience
Work History
Dave’s Hot Chicken
Store Associate
05.2024 - Current
Job overview
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked with loss prevention in monitoring shopper behavior.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Burlington Store Boston
Sales Associate
03.2024 - 05.2024
Job overview
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
Ecole Bethesda
Cashier
09.2021 - 07.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
IBP( Institution Du Bon Pasteur)Jacme Haïti
Graduated
07.2019
Skills
- Customer Service
- Payment Processing
- Shipment Processing
- Product display
- Team Leadership
- Team Collaboration
- Organization
Languages
French
Full Professional
Spanish
Limited Working
English
Limited Working
Timeline
Store Associate
Dave’s Hot Chicken
05.2024 - Current
Sales Associate
Burlington Store Boston
03.2024 - 05.2024
Cashier
Ecole Bethesda
09.2021 - 07.2023
IBP( Institution Du Bon Pasteur)
Graduated
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