Marielis Quezada
Jersey City
Summary
Hardworking employee enthusiastic about learning Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
EZ Pass Call Center.
E ZPass NJ
11.2024 - Current
Roadie
Roadie Driver
Newark
07.2024 - Current
- Picked up and delivered packages, groceries, and other goods to customers on time and in excellent condition.
- Used GPS navigation and route optimization to ensure timely deliveries.
- Communicated with customers to confirm delivery details and resolve issues.
- Maintained delivery logs, proof-of-delivery records, and expense reports.
- Provided friendly, professional service to maintain a high customer satisfaction rating.
Delivery Driver
Amazon
The Bronx
01.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Auxiliary Police Officer
NYPD
The Bronx
06.2019 - 12.2019
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Conducted searches of individuals, vehicles and premises.
- Monitored criminal activity in community to identify suspicious activity.
- Responded to emergency calls to provide assistance to citizens in need.
Education
High School Diploma -
Kingsbridge International High School
Bronx, NYAssociate of Arts - Criminal Justice
Bronx Community College of The City University of New York
The Bronx, NYSkills
- Customer Service
- Time Management
- Attention to Detail
- Critical Thinking
- Compliance
- Troubleshooting
- Process Payments
- Active Listening
- Customer Response
- Package handling
- GPS navigation
- Delivery tracking
- Customer communication
- Time management
- Customer service
- Risk assessment
- Problem solving
- Attention to detail
- Team collaboration
- Conflict resolution
- Professionalism
- Basic math
- Multitasking
- FLUENT IN Spanish
- Communication
Languages
Spanish, Native or Bilingual
Timeline
EZ Pass Call Center.
E ZPass NJ
11.2024 - Current
Roadie
Roadie Driver
07.2024 - Current
Delivery Driver
Amazon
01.2021 - Current
Auxiliary Police Officer
NYPD
06.2019 - 12.2019
High School Diploma -
Kingsbridge International High School
Associate of Arts - Criminal Justice
Bronx Community College of The City University of New York