Marielis Adriana Rodriguez Pina
Orlando,FL
Summary
Adept at fostering positive guest experiences, I leveraged teamwork and problem-solving skills at Home2 Suites By Hilton to enhance operational efficiency and cleanliness, achieving a notable increase in guest satisfaction. Skilled in customer service and time management, I excel in fast-paced environments, consistently meeting and exceeding employer expectations.
Overview
2
2
years of professional experience
Work History
Housekeeper
Home2 Suites By Hilton
09.2024 - 11.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cajera
Speedway Gas Station
06.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Supervisora De Pintura Exterior
Paint Department
11.2023 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Atencion al Cliente
Macdroid Store
04.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Luis Beltran Prieto Figueroa
Araure Estado Portuguesa Venezuela07-2016
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Service
Languages
Spanish
Full Professional
Timeline
Housekeeper
Home2 Suites By Hilton
09.2024 - 11.2024
Cajera
Speedway Gas Station
06.2024 - 08.2024
Supervisora De Pintura Exterior
Paint Department
11.2023 - 06.2024
Atencion al Cliente
Macdroid Store
04.2023 - 10.2023
High School Diploma -
Luis Beltran Prieto Figueroa
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