Marie Liza Sy, CPhT
1117 C Ave, National City,CA
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
17
17
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Lead Pharmacy Technician
Walmart Pharmacy-National City
National City, California
10.2018 - Current
- Supervised daily pharmacy operations and staff workflow efficiency.
- Managed inventory levels and ensured medication availability for customers.
- Trained new pharmacy technicians on procedures and best practices.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts using InMar returns, Vaxserve, and Mckesson Connect
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates, vendor returns and store-to-store transfers using SupplyLogix and OrderInsite.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Ordered supplies and restocked shelves when necessary.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Prepared sterile products according to established standards and procedures.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
- Collaborated with healthcare providers to address medication-related inquiries.
- Maintained compliance with pharmacy regulations and safety standards.
- Implemented process improvements to enhance service delivery in the pharmacy.
- Processed and administered Covid vaccines to both children and adults.
- Handled complex insurance claims and resolve billing discrepancies.
- Serve as point of contact for escalated patient concerns.
- Assisted the pharmacist in charge on all pharmacy inventories including quarterly controlled inventory and annual general inventory.
Pharmacy Technician
Walmart Pharmacy Lemon Grove/ National City
National City
07.2008 - 10.2018
- Processed medication orders accurately and efficiently for diverse customer needs.
- Managed inventory levels to ensure timely restocking of pharmaceutical products.
- Assisted pharmacists in preparing prescriptions and providing patient consultations.
- Maintained cleanliness and organization of the pharmacy workspace for safety compliance.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Interpreted and processed medication orders under supervision of pharmacist.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
Education
Associate of Science - Interior Design
University of Santo Tomas, Philippines
06.1998 - 03.2023
Pharmacy Technician - Pharmacy Technician Program
Pima Medical Institute
Chula Vista, CA 01.2006 - 10.2006
St. Cecilia’s Academy, Philippines
Skills
- Inventory management
- Insurance billing & claims resolution
- Pharmacy regulations, regulatory compliance
- Team leadership and training
- Processing of Specialty medication, vaccines, and pet medications
Certification
- California Pharmacy Technician License # 72827, issued 2006, Active
- PTCB certified, issued 2006, Active license # 380101061157999
- CPR certified and Immunization trained, Active
References
References available upon request.
Timeline
Lead Pharmacy Technician
Walmart Pharmacy-National City
10.2018 - Current
Pharmacy Technician
Walmart Pharmacy Lemon Grove/ National City
07.2008 - 10.2018
Pharmacy Technician - Pharmacy Technician Program
Pima Medical Institute
01.2006 - 10.2006
Associate of Science - Interior Design
University of Santo Tomas, Philippines
06.1998 - 03.2023
St. Cecilia’s Academy, Philippines
Similar Profiles
Jaykumar PatelJaykumar Patel
Relief Pharmacist at Shoppers Drug Mart Pharmacy and Walmart PharmacyRelief Pharmacist at Shoppers Drug Mart Pharmacy and Walmart Pharmacy
Whitney JepsenWhitney Jepsen
Pharmacy Technician at Walmart Vision Center / Walmart PharmacyPharmacy Technician at Walmart Vision Center / Walmart Pharmacy
NAW MAY JUE NOE NAW MAY JUE NOE null
Senior Pharmacy Technician (Clinical) at National Healthcare Group PharmacySenior Pharmacy Technician (Clinical) at National Healthcare Group Pharmacy
Itza Perez NievesItza Perez Nieves
Case Liaison at Voices for ChildrenCase Liaison at Voices for Children
OSCAR SANCHEZ BENITEZOSCAR SANCHEZ BENITEZ
Construction Worker at Balli Construction Inc.Construction Worker at Balli Construction Inc.