Marielle Hathaway

Work History

Modernizing Medicine

07.2017 - Current

Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Introduced team contests and goals to enhance productivity and improve employee morale.
Interviewed, hired and trained new employees for production positions.
Set overall vision and provided team leadership.
Worked with management team to implement proper division of responsibilities.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Identified individual employee's unique work styles and adapted management methods.
MIPS Advisor to 100+ clients
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
CMHP Certified
Government Compliance
Evaluated employee performance and coached and trained to improve weak areas.

Illinois Dermatology Institute, LLC

07.2012 - 07.2017

Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Compared vendor prices and negotiated for optimal savings.
Evaluated employee records and productivity to complete employee evaluations.
Developed standard operating procedures for all administrative employees.

University Of Rochester, Strong Memorial Hospital

07.2006 - 07.2012

Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
Recorded and interpreted laboratory results to present to senior colleagues.
Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
Assisted with Surgery
Assisted with lab and biopsy tests regularly.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.