Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Medical Assistant/ Certified Phlebotomist
Healing Health Services LLC
11.2017 - 05.2023
Assist the Doctor in pre appointment screening and perform clinical procedures, maintain and update patient charts
Developed and implemented a quality control program for laboratory testing, resulting in a 25% reduction in errors and improved accuracy of test results
Assisted in the implementation of a telemedicine program, resulting in a 50% increase in patient access to care and improved patient outcomes
Collaborated with physicians to develop and implement a medication reconciliation
Home Health Aide/Initial Recovery Assistant
Kenedu Home Care
06.2016 - 10.2016
Assisted patients with various activities of daily living, including using the toilet, bathing, dressing, pre food, eating, drinking, and moving around
Followed patient care plan directives as recommended or instructed by nurse
Performed regular homemaking chores, such as doing dishes, sweeping and mopping floors, doing laundry cleaning patient medical equipment
Ensured safe, healthy, clean, and uplifting patient environment at home.
Medical assistant/ OfficeManager
Main Street Medical LLC
05.2013 - 05.2016
Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence and determines needed services per practice protocol
Clean and maintain pre-exam and treatment rooms
Confers with physicians regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit
Obtain prior authorization prior to testing.
Sales Associate/Cashier
Mobile Station
04.210 - 12.2011
Operate gasoline intercom and console inventory
Stock items on shelf and racks maintain facility
Follow company policy with regard to excessive cash in registers, change box, and safe security, as directed by the store manager.
Sales Associate
Meijer Super Store
10.2001 - 04.2006
Cash Management
Customer Service
Sales Associate
Education
Register Nurse - Register Nurse
New York City College of Technology of The City University of New York
Brooklyn, NY
Medical assistant/phlebotomist -
Branford Hall Career Institute
Branford, CT
01.2013
Skills
Customer Service
Customer Relationship Building
Interpersonal communication skills
Negotiation
Organization
Certification
First Aid/ CPR/APA
American Heart Association
Certified Phlebotomy license
Certificate of initial recovery assistant
Languages
French
Full Professional
Timeline
Medical Assistant/ Certified Phlebotomist
Healing Health Services LLC
11.2017 - 05.2023
Home Health Aide/Initial Recovery Assistant
Kenedu Home Care
06.2016 - 10.2016
Medical assistant/ OfficeManager
Main Street Medical LLC
05.2013 - 05.2016
Sales Representative/Recruiter
Legal Shield Corp
01.2008 - Current
Sales Associate
Meijer Super Store
10.2001 - 04.2006
Register Nurse - Register Nurse
New York City College of Technology of The City University of New York