Dedicated Pharmacy Technician with a strong focus on medication dispensing, patient confidentiality, and customer service. Proven ability to resolve issues and enhance patient experiences through effective communication and problem-solving.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Adams Drugs
3016 McGehee Rd Montgomery, AL
08.2018 - Current
Managed medication inventory, ensuring accuracy and compliance with regulatory standards.
Assisted pharmacists in preparing and dispensing prescriptions efficiently.
Trained new pharmacy technicians on operational procedures and safety protocols.
Conducted regular audits of medication storage areas to maintain organization and quality control.
Collaborated with healthcare professionals to resolve prescription-related issues effectively.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Developed patient education materials on medication management, contributing to community health awareness.
Home-Aid Caregiver
The Right Choice Senior Services
4212 Carmichael Ct N, Montgomery, AL 36106
04.2019 - 04.2021
Assisted clients with daily living activities, enhancing overall quality of life.
Administered prescribed medications and monitored health conditions to ensure client safety.
Developed personalized care plans in collaboration with healthcare professionals and family members.
Trained and mentored new caregivers on best practices and company protocols.
Implemented strategies to improve client engagement and social interaction among residents.
Maintained accurate documentation of client progress and care provided for effective reporting.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Guided patients to restroom to support bladder and bowel relief requirements.