MARIETTA B. BALOGO
Corona,CA
Summary
Office services professional with strong organizational and interpersonal skills. Well trained to multi-task and perform general office duties. Well versed with Microsoft Office and various business software and applications. Dependable and highly motivated to perform well with assigned job duties and special projects. Works well with peers and adaptable to changes and various work-role. Consistently surpass demanding targets and meet quality assurance requirements. Skilled at working in chaotic, high-volume settings with tough objectives. Team-minded, dependable and industrious.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Loan Servicing Specialist
Ony Glo, Inc
02.2022 - 07.2023
- Sending monthly payment statements
- Collecting monthly payment
- Maintaining records of payments and balances
- Collecting and paying taxes and insurance
- Remitting funds to the note holder
- Following up on any delinquencies
Post Closer - Team Lead
OCMBC, INC dba LOAN STREAM MORTGAGE
03.2020 - 01.2022
- Trailing Docs OCMBC, Inc dba Loan Stream Mortgage.
- Alleviated files backlog and developed process to adhere to strict company shipping standards which resulted in no late file deliveries.
- Trained a team in improving operational efficiencies of managing a high volume of loan files and jurisdictional requirement.
- Systematically audited loan documentation for typos, erroneous and false information.
- Scrub Loan File for Purchase.
- Review collateral package documents for completeness on newly funded real estate mortgage loans to ensure regulatory post funding compliance.
Post Closer Support
AmWest Funding Corp
04.2018 - 02.2020
- Review collateral package documents for completeness on newly funded real estate mortgage loans to ensure regulatory post funding compliance.
- Request additional required documents from internal and external parties missing from the collateral package.
- Ensure delivery of trailing documents to investors.
- Review and audit recorded documents.
- Monitor timely receipt of trailing documents.
- Collect and follow up with title companies to obtain final title policy.
- MERS registration and reversals.
Human Resources Assistant
AmWest Funding Corp
10.2016 - 04.2018
- Maintained employment records of newly hired and existing personnel.
- Prepared required documents for newly hired employees, transfer requisitions, employee promotions and terminations.
- Provided details of human resources policies, procedures, laws and standards to new and existing employees.
- Prepared new hire employee package and monitored timely return of required documents.
- Provided job role and duties to new applicants as well as daily operating standards.
- Oversight of hiring process, job postings, resumes review and background checks.
Assistant Manager of Purchasing Dept.
College Hospital Costa Mesa
08.2015 - 08.2016
- Responsible for various vendor relationship for hospital and medical supplies.
- Performed pricing negotiations and monitored timely delivery of purchased supplies.
- Responsible for maintaining adequate inventory of supply to ensure constant availability of highly needed supplies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Purchasing Assistant
College Hospital Costa Mesa
05.2015 - 08.2015
- General office duties sorting and preparing office and medical supplies as well as monitored and balanced supply inventory.
- Prepared monthly and quarterly operational reports to senior management.
- Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
- Managed monthly purchase order shipments by deadline and cancellation dates.
- Authorized payments for purchases and kept information accessible by sorting and filing documents.
- Analyzed customer needs and accordingly developed procurement requirements.
- Sourced new vendors for purchasing needs.
- Collected operations data and created spreadsheets detailing trends.
- Worked with operation managers to develop consistent service levels across all locations.
- Prepared financial reports to include sales, profit margin and expenses.
Unit Secretary
Huntington Beach Hospital
10.2010 - 01.2014
- Prepared and filed memos, correspondence and contracts.
- Faxed, copied and scanned documents as necessary.
- Monitored inventory of office and medical supplies to ensure adequate availability.
- Prepared necessary legal document to include with patient's records.
Education
Bachelor of Science - Business Administration
Central Colleges of The Philippines
PhilippinesSkills
- Achieved operational efficiency through effective management of general office duties Improved inventory accuracy by implementing streamlined tracking processes Negotiated favorable terms with vendors, resulting in substantial cost savings Enhanced shipping processes, leading to improved delivery performance Delivered accurate transcription services, ensuring reliable documentation Optimized spreadsheet tracking for better data visibility Increased customer engagement through proactive outbound calling efforts Maintained precise GL entries, contributing to financial accuracy Accelerated invoice and payment processing, improving cash flow Achieved compliance with statutory reporting through diligent oversight Identified discrepancies during statement reviews, enhancing financial accuracy Resolved payment questions promptly, boosting customer satisfaction Utilized advanced computer skills to streamline administrative tasks Strengthened customer relations, resulting in increased loyalty Fostered vendor relationships, enhancing collaboration and support Updated databases regularly, ensuring data accuracy Improved collections understanding, contributing to better financial outcomes Conducted thorough account reconciliation, ensuring financial integrity
Certification
- Home Improvement Sales Certification
- Dept of Consumer Affairs CA
Timeline
Loan Servicing Specialist
Ony Glo, Inc
02.2022 - 07.2023
Post Closer - Team Lead
OCMBC, INC dba LOAN STREAM MORTGAGE
03.2020 - 01.2022
Post Closer Support
AmWest Funding Corp
04.2018 - 02.2020
Human Resources Assistant
AmWest Funding Corp
10.2016 - 04.2018
Assistant Manager of Purchasing Dept.
College Hospital Costa Mesa
08.2015 - 08.2016
Purchasing Assistant
College Hospital Costa Mesa
05.2015 - 08.2015
Unit Secretary
Huntington Beach Hospital
10.2010 - 01.2014
Bachelor of Science - Business Administration
Central Colleges of The Philippines