MARIJAN SARDON

Research to create invoices for customers. Reconcile any discrepancies and high expectation of accuracy. Responsible for 30 customer billing, in addition to collections and communication with managers and customers.

Proficient in JD Edwards, Open Invoice, Doc Vue, Adobe, Amalto, and TAT programs.

High level of customer interaction/service

Car rentals, partnering with Turo

Car maintenance/developed relationships with various car business associates

Home rentals/AIRBNB

• Company Overview: Educational Services Division
• Research and resolve account and billing discrepancies, both routine and complex.
• Work closely with benefits specialist/payroll personnel, account managers and customers to communicate, research and resolve billing issues.
• Perform quality reviews and audits of processes and previous work.
• Reconcile and apply payments received to individual and group accounts.
• Coach new colleagues by providing additional training and support to ensure they are successful.
• Educational Services Division

• Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
• Reviewed documentation for compliance with requirements and accuracy of information.
• Ensured billing accuracies with deadlines.

• Worked directly with Credit Analysis, Loan Doc, and Mortgage to achieve accurate loans.
• Processed various types of loans and ensured their accuracy.
• Processed loan payments.
• Achieved specific deadlines to meet department standards.
• Researched and trained for different state requirements.