Marijana Igracki
ARLINGTON,VA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
The Ice Queen LLC
09.2022 - 12.2023
- Built and maintained tracking databases for variety of measuring aspects.
- Verified accuracy of data entered into system to produce error-free reports.
- Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
- Created spreadsheets for more efficient recordkeeping.
- Organized, sorted, and checked input data against original documents.
- Assisted in implementing a new CRM system that increased overall efficiency in managing customer relationships.
QA Automation Engineer
Ceridian
10.2021 - 05.2023
- Implemented data-driven testing approaches for more efficient and accurate validation of application functionality.
- Collaborated with cross-functional teams to identify and resolve critical software issues, ensuring a seamless user experience.
- Improved software quality by designing and implementing comprehensive automated test plans for various applications.
- Advised developers on problems with databases, performance and other issues.
- Managed defect tracking process using bug-tracking tools, providing timely updates on issue resolution progress to stakeholders.
Manual Tester/QA Engineer
YMCA
06.2018 - 09.2021
- Streamlined communication between QA and development teams, implementing a standardized bug reporting process that expedited issue resolution.
- Utilized quality control software to track and analyze product data.
- Developed manual test cases while maintaining optimal organization for maximum productivity.
- Perform testing on various browsers to ensure compatibility and consistent user experience.
- Maintained accurate documentation of all discovered bugs, ensuring efficient tracking and resolution throughout the development lifecycle.
Education
Master of Science - Civil Law
Law School
Nis,Serbia06.2011
Skills
- Database Maintenance
- Data Security
- Data Compilation
- Data Verification Expertise
- Data accuracy
- Database Updating
- Data Processing
- Customer Service-Oriented
- Microsoft Office
- Fast Learner
- Microsoft Excel
- Attention to Detail
- Quality Assurance
Certification
ISTQB-Certified Tester,Foundation Level
Timeline
Data Entry Clerk
The Ice Queen LLC
09.2022 - 12.2023
QA Automation Engineer
Ceridian
10.2021 - 05.2023
Manual Tester/QA Engineer
YMCA
06.2018 - 09.2021
Master of Science - Civil Law
Law School