Marijana Sljivo
Lincoln,NE
Summary
Accomplished Team Lead and Supervisor with a proven track record at Sam's Club and Red Lobster, enhancing team performance and customer satisfaction through effective coaching, mentoring, and conflict resolution. Expert in workplace safety and performance improvement, successfully boosting productivity and attention to detail.
Overview
26
26
years of professional experience
Work History
Team Lead
Sam's Club
06.2014 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Supervisor
Red Lobster
03.1999 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Highschool Diploma -
High School Out of Country
Banja Luka , Bosnia I Hercegovina 05.1989
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Workplace safety
Languages
Serbian
Native or Bilingual
Croatian
Full Professional
English
Full Professional
Timeline
Team Lead
Sam's Club
06.2014 - Current
Supervisor
Red Lobster
03.1999 - 03.2020
Highschool Diploma -
High School Out of Country
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