Summary
Overview
Work History
Education
Skills
Timeline
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MariJane Skinner

Urania

Summary

Detail-oriented and compassionate professional with a strong background in healthcare administration, now pursuing a career in education. Over months of experience as a Patient Access Clerk, demonstrating exceptional communication, problem-solving, and organizational skills in a fast-paced, high-pressure environment. Adept at working with diverse populations, explaining complex information clearly, and maintaining accurate records—all transferable strengths for managing a classroom and fostering a supportive learning environment. Passionate about making a positive impact on students’ lives and committed to continuous learning and growth as an educator.

Overview

3
3
years of professional experience

Work History

Patient Access Clerk

Hardtner Medical Center
02.2025 - Current
  • Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
  • Identified opportunities for process improvement within the Patient Access department, resulting in tangible enhancements to overall operational efficiency levels.
  • Promoted a positive work environment by fostering teamwork among Patient Access Clerk staff members.
  • Verified patient insurance eligibility, benefits, and coverage through electronic systems and direct communication with insurance providers.
  • Accurately entered and maintained insurance information in the EHR system to support correct billing and reduce claim denials.
  • Obtained prior authorizations and referrals as needed, and resolved issues related to insurance coverage.
  • Explained insurance details, including copays, deductibles, and out-of-pocket costs, to patients in a clear and compassionate manner.
  • Collaborated with billing and coding departments to resolve discrepancies and support smooth revenue cycle operations.
  • Maintained strict patient confidentiality and ensured full compliance with HIPAA regulations.
  • Documented all insurance-related communications and verification outcomes accurately and thoroughly.
  • Managed multiple patient accounts daily while maintaining high levels of accuracy, efficiency, and professionalism.

Emergency Department Clerk

Citizens Medical Center
05.2023 - 08.2023
  • Displayed strong problem-solving skills by addressing unexpected issues related to patient care or administrative tasks, ensuring minimal disruptions to the overall functioning of the emergency department.
  • Improved patient experience by addressing inquiries and concerns with compassion and professionalism.
  • Enhanced patient satisfaction by efficiently managing check-in and registration processes.
  • Ensured a well-organized emergency department, maintaining up-to-date records and files for all patients.
  • Developed positive relationships with colleagues across various departments resulting in enhanced collaboration within the hospital system.

Nanny (Childcare Specialist)

Gracie Skinner
08.2022 - 04.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Provided a safe environment for children, ensuring their well-being and security at all times.
  • Established strong relationships with families, fostering trust and open communication.
  • Implemented positive reinforcement techniques to encourage good behavior and personal responsibility.
  • Played games, worked on puzzles, and read books to young children.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.

Education

Bachelor of Arts - General Studies

University of Louisiana At Monroe
Monroe, LA
12.2024

Skills

  • Client Relationship Management
  • Strong Work Ethic
  • Customer Engagement & Retention
  • Conflict Resolution
  • Attention to Detail
  • Team Collaboration
  • Multitasking and organization
  • Technologically Proficient

Timeline

Patient Access Clerk

Hardtner Medical Center
02.2025 - Current

Emergency Department Clerk

Citizens Medical Center
05.2023 - 08.2023

Nanny (Childcare Specialist)

Gracie Skinner
08.2022 - 04.2023

Bachelor of Arts - General Studies

University of Louisiana At Monroe

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