Kerstein Elder
Sterling,IL
Summary
Skilled in Patient Access operations with robust experience in healthcare administration. Known for superior patient service and adept at utilizing Electronic Health Record (EHR) systems. Possess strong skills in communication, scheduling appointments, insurance verification, and data entry. Demonstrated ability to improve patient satisfaction consistently across previous roles.
Overview
4
4
years of professional experience
Work History
Patient Access Clerk
CGH Medical Center
Sterling
05.2023 - 12.2024
- Inputted accurate diagnosis codes based on physician documentation in EHR system.
- Verified patient insurance information and processed payments.
- Maintained up-to-date records of all patient encounters in the medical record system.
Cashier
Dollar General
Sterling, IL
01.2022 - 05.2023
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Mobil Gas Station
Sterling, IL
12.2020 - 04.2021
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High School Diploma -
Rockfalls High School
Rock Falls, IL05-2018
Skills
- Insurance verification
- Payment processing
- Customer service
- Record management
- Data entry
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Team collaboration
References
References available upon request.
Timeline
Patient Access Clerk
CGH Medical Center
05.2023 - 12.2024
Cashier
Dollar General
01.2022 - 05.2023
Cashier
Mobil Gas Station
12.2020 - 04.2021
High School Diploma -
Rockfalls High School