Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rose Montez

Modesto,CA

Summary

Dynamic Patient Access Clerk with a proven track record at Memorial Medical Center, excelling in patient registration and insurance verification. Recognized for exceptional customer service and effective problem-solving skills, ensuring seamless patient experiences. Proficient in electronic health records and data entry, consistently enhancing operational efficiency and patient satisfaction.

Overview

14
14
years of professional experience

Work History

Patient Access Clerk

Memorial Medical Center
Modesto , CA
06.2011 - Current
  • Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
  • Provided customer service to patients regarding any inquiries or issues they had.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Greeted patients upon arrival and provided necessary paperwork for registration process.
  • Responded promptly to requests from internal and external customers regarding patient account status updates.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.

Education

High School Diploma -

Fred C Beyer High School
Modesto, CA
05-1999

Skills

  • Patient registration
  • Insurance verification
  • Data entry
  • Medical terminology
  • Electronic health records
  • Customer service
  • Problem solving
  • Time management
  • Team collaboration
  • Registration and admissions
  • Money handling
  • Payment processing

Languages

Spanish
Elementary

Timeline

Patient Access Clerk

Memorial Medical Center
06.2011 - Current

High School Diploma -

Fred C Beyer High School

Similar Profiles

CREATE PROFILE
Rose Montez