Marijayne Vidales
Odessa,TX
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Overview
7
7
years of professional experience
Work History
Optometrist Assistant/receptionist
Bright Eyes
Odessa, TX
04.2025 - Current
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Educated patients on eyewear options and proper lens care.
- Assisted optometrists with patient examinations and vision tests.
- Assisted in patient intake and updated medical records accurately.
Service Advisor
All American Dodge of Odessa
Odessa Tx
11.2021 - 01.2025
- Assisted customers in identifying vehicle issues and recommended appropriate services.
- Coordinated service appointments, ensuring timely follow-ups for customer satisfaction.
- Communicated with technicians to relay customer concerns and service updates effectively.
- Maintained accurate records of service transactions and customer interactions.
Medical Assistant
Dr.stafford
Odessa Tx
08.2021 - 11.2021
- Assisted in patient intake, collecting medical history and vital signs efficiently.
- Managed appointment scheduling and maintained organized patient records for streamlined operations.
- Provided support during examinations by preparing instruments and assisting healthcare providers as needed.
- Ensured compliance with health regulations through diligent maintenance of cleanliness and sterilization protocols.
Patient Access Representative
Medical Center Hospital
Odessa Tx
07.2018 - 08.2021
- Managed patient registration processes to ensure accurate data entry and compliance with hospital policies.
- Assisted patients with insurance verification and financial counseling, promoting understanding of coverage options.
- Coordinated appointment scheduling for multiple departments, optimizing patient flow and minimizing wait times.
- Provided exceptional customer service by addressing patient inquiries and resolving concerns efficiently.
Education
High School Diploma -
Odessa High School
Odessa Tx05.2017
Skills
- Visual field testing
- Insurance verification
- Appointment scheduling
- Patient care coordination
- Payment collection
- Vital sign monitoring
- Data entry
- Computer skills
- Complaint resolution
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Optometrist Assistant/receptionist
Bright Eyes
04.2025 - Current
Service Advisor
All American Dodge of Odessa
11.2021 - 01.2025
Medical Assistant
Dr.stafford
08.2021 - 11.2021
Patient Access Representative
Medical Center Hospital
07.2018 - 08.2021
High School Diploma -
Odessa High School