Marika Blackmon
Grovetown,GA
Summary
Results-oriented Account Manager holds high level of professionalism and courtesy at all times. Dedicated to demonstrating strengths in customer service, client acquisitions, and trend tracking. Committed to exceeding sales and company expectations by expanding client base and maintaining high standards of service.
Overview
10
10
years of professional experience
Work History
Sales Manager
The Alliance
01.2023 - Current
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
- Increased sales revenue by developing and implementing effective sales strategies.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Retention Specialist
Wipro
01.2020 - 01.2023
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
- Reviewed successes and failures to learn from previous mistakes.
- Identified changing customer needs and adapted service strategies to meet them.
Account Specialist
American Income Life
01.2017 - 01.2020
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
BB Marketing Manager
The Culture of Atlanta
01.2016 - 01.2017
Marketing Associate Intern
Kennesaw State University
01.2014 - 01.2016
Education
Bachelor of Science - Business Administration And Marketing
Kennesaw State University
Kennesaw, GA06.2016
Skills
- Customer Retention
- MS Suite
- New Business Expansion
- Salesforce
- Strategic Planning
- Adobe Creative Suite
- Verbal and written communication
- Brand-building strategies
- Pipeline Management
- Price Structuring
- B to B sales
- Digital Sales
- Solution selling
- Business Planning
- Time Management
- CRM Software
- Resolution-oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
401k matchWork from home optionStock Options / Equity / Profit SharingCompany CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company Retreats4-day work weekPaid time offPersonal development programsQuote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Promoted to Second level Manager (MGA) after only 1.5 year for exceptional performance.
Certification
- Licensed Insurance Agent GA/ SC - 7 YEARS
- Licensed BERKSHIRE HATHAWAY HOMESERVICES BEAZLEY REALTOR GA - 2023
Timeline
Sales Manager
The Alliance
01.2023 - Current
Retention Specialist
Wipro
01.2020 - 01.2023
Account Specialist
American Income Life
01.2017 - 01.2020
BB Marketing Manager
The Culture of Atlanta
01.2016 - 01.2017
Marketing Associate Intern
Kennesaw State University
01.2014 - 01.2016
Bachelor of Science - Business Administration And Marketing
Kennesaw State University