Marilee Madison
Buffalo,TX
Summary
Seeking a position where I can be an asset to the team, advance my knowledge, customer service skills and experience.
Overview
4
4
years of professional experience
Work History
Veterinary Technician
East Lake At Center Ranch
03.2024 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Administered medications to animals in treatment and documented changes in condition.
Concierge
Park Square Condominiums
01.2021 - Current
- Answer phone and assist residents with concerns, questions and appointments
- Managed resident's mailboxes, package intake, and ensured tenants received all communications put out by management
- Responsible for answering incoming guest requests for concierge services and putting in requests to get those services taken care of
- Follow through with communication from the gatehouse and ensure resident approval of all guests before entering
Resident Care Attendant
The Fountains Assisted Living
05.2021 - 12.2021
- Assist over 20 residents in rotation in daily activities, personal hygiene, dressing, and transferring from chair to bed
- Oversee Residents doctor's appointments, physical therapy, daily schedules, family visits, and medication intake
- Manage medication cart, ordering medications and assist in administering medication
- Trained numerous new staff throughout employment, provided mentorship and guidance
- Assist families and residents in the transition to Assisted living facility
Cashier
Buc-ee's
11.2020 - 05.2021
- Memorized store organization system, always maintained friendly and positive attitude
- Mastered in house customer service and sales computers
- Conducted returns and fielded customer complaints and issues
- Assisted in training new staff, instilled excellent customer service strategies
- Monitored cash limits and ensured quality customer service
Education
High School Diploma -
Klein Collins High School
12.2020
Skills
- Time management
- Proficient in Microsoft Office
- Project management
- Customer service
- Communication
- Attention to detail
- Quick learner
- Intravenous catheterization
- Medication Administration
- General anesthesia monitoring
- Diagnostic Imaging
- Laboratory skills
- Pharmacy Duties
- Anesthesia Administration
- Suture removal
- Emergency and preventive care
- Medical record-keeping
- Vaccinations
- Medication Dispensing
- Patient Monitoring
- Medication Labeling
- Intramuscular injection
- Dental Procedures
- Lab operations
- Radiology Safety
- Emergency Care
- Closed-chest CPR
- Controlled Substance Management
- Wound Management
- Administering first aid
Timeline
Veterinary Technician
East Lake At Center Ranch
03.2024 - Current
Resident Care Attendant
The Fountains Assisted Living
05.2021 - 12.2021
Concierge
Park Square Condominiums
01.2021 - Current
Cashier
Buc-ee's
11.2020 - 05.2021
High School Diploma -
Klein Collins High School