Marilena Grado
Beloit,WI
Summary
Motivated and adaptable student with hands-on experience in fast-paced work environment, most notably at Vince's Pizza, where I constantly delivered excellent customer service and contribute to collaborative growth under pressure. Known for strong time management, problem-solving, and communication abilities. Outside of work, I devote the same passion and creativity to my academic studies and personal projects, continuously looking for new methods to communicate ideas, tackle obstacles, and expand both academically and artistically.
Overview
6
6
years of professional experience
Work History
Restaurant Cashier
Vince's Pizza
01.2019 - Current
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Processed payments, entering sales in register for prompt customer service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Associate Of Arts And Sciences -
UW-Whitewater At Rock County
Janesville, WI12-2024
Bachelor - Fashion Design
UW Stout
Menomonie, WISkills
- Excellent customer service
- Creative and Adaptable
- Strong verbal and written communication
- Time management skills
- Adaptive Thinking
- Ethical decision-making
- Curiosity
Timeline
Restaurant Cashier
Vince's Pizza
01.2019 - Current
Associate Of Arts And Sciences -
UW-Whitewater At Rock County
Bachelor - Fashion Design
UW Stout
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