Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marilu Ards

Angleton,TX

Summary

Optical professional with thorough background in patient care and eyewear fitting. Recognized for collaborative approach and consistently achieving optimal results in dynamic environment. Skilled in precision adjustments and client consultations, demonstrating adaptability and reliability.

Experienced with optical dispensing, ensuring accurate prescriptions and optimal lens fittings. Utilizes advanced lens technologies and patient care techniques to enhance vision solutions. Track record of effective communication and patient satisfaction through personalized service.

Optical professional equipped with hands-on experience in providing precise eyewear fittings and exceptional customer service. Skilled in lens prescription interpretation, frame adjustments, and vision correction assessment. Strong team collaborator focused on achieving optimal patient outcomes and adapting to changing needs. Known for reliability, technical expertise, and patient-centric approach.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

12
12
years of professional experience

Work History

Optician/Lab Technician

Mixon Eye Care
03.2018 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
  • Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.

Caregiver/Meds Aid

Country Village Care
03.2015 - 03.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.

Sales Representative Team Leader

Sears
01.2015 - 03.2015
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.

Loan Specialist

Sun Loans
09.2014 - 01.2015
  • Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
  • Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
  • Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
  • Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
  • Liaised closely with other departments such as collections and legal teams when necessary to expedite resolution of problematic accounts.

Cake Decorator

Baskin Robbins Ice Cream
08.2013 - 09.2014
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.

Education

No Degree -

Brazosport College
Lake Jackson, TX

Angleton High School
Angleton, TX
06-2013

Skills

  • Customer service
  • Insurance verification
  • Optical measurements
  • Computer skills
  • Repairing glasses
  • Optical dispensing
  • Insurance billing
  • Adjusting eyewear
  • Progressive lenses expertise
  • Transaction processing
  • Scheduling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Optician/Lab Technician

Mixon Eye Care
03.2018 - Current

Caregiver/Meds Aid

Country Village Care
03.2015 - 03.2018

Sales Representative Team Leader

Sears
01.2015 - 03.2015

Loan Specialist

Sun Loans
09.2014 - 01.2015

Cake Decorator

Baskin Robbins Ice Cream
08.2013 - 09.2014

No Degree -

Brazosport College

Angleton High School

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