Proven leader in dynamic environments with a strong ability to adapt to rapid changes. Demonstrates exceptional performance under pressure, consistently achieving high ratings for quality and efficiency in work output. Recognized for excellence in brand inspections and maintaining high standards.
Overview
15
15
years of professional experience
Work History
General Manager
Action Business Corporation
Bonita Springs
09.2021 - Current
Oversaw daily operations and ensured smooth workflow across departments.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Managed inventory levels, and conducted corrective action planning to minimize long-term costs.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Sales Manager
Ralph Loverde
Garden City
05.2019 - 09.2020
Managed the order cycle to enhance business development, maintain sustainability, and ensure customer satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Supervises a sales team of five people, stepping in to support employees and deliver smooth sales processes for clients.
Developed strategic relationships with key suppliers and clients to foster profitable initiatives.
Increased sales volume by expanding the product line to new retailers, including warehouse clubs and natural food claims.
Resolved customer issues quickly, and managed over 25 accounts to increase sales and meet quotas.
Operations Manager
MAJR Provisions Inc, Purveyor of Boar's Head Brand
Bayside
12.2010 - 04.2019
Coordinated logistics for timely delivery of products to clients.
Trained new staff on operational procedures and safety protocols.
Collaborated with vendors to maintain quality standards for products.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Education
GED -
Brooklyn Adult Education Center
Brooklyn, NY
06-2006
Skills
ServSafe manager, proctor, and trainer certified
Fluent in English and Spanish
Inventory control
Budget management
Market analysis
Team leadership
Timeline
General Manager
Action Business Corporation
09.2021 - Current
Sales Manager
Ralph Loverde
05.2019 - 09.2020
Operations Manager
MAJR Provisions Inc, Purveyor of Boar's Head Brand
English Academic Tutor at Seminole Tribe of Florida & Professional Tutors of AmericaEnglish Academic Tutor at Seminole Tribe of Florida & Professional Tutors of America