Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marilym Mendez

Miami

Summary

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Carl's Jr
10.2023 - 12.2024
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Maintained up-to-date knowledge of company products and services.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Delegated work to staff, setting priorities and goals.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Barista

Juan Valdez
10.2023 - 02.2024
  • Mastered the preparation of a wide range of specialty coffee classics like lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments using point-of-sale system.
  • Responded promptly and professionally to client inquiries, ensuring excellent customer service.
  • Supported highest standards of conduct and service to support company reputation.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.

Shift Supervisor

Sloan's Ice Cream
07.2022 - 10.2023
  • Handled cash duties including counting money, balancing registers, and preparing bank deposits.
  • Effectively addressed and resolved all shift-related issues in a timely manner.
  • Monitored staff performance, ensuring quality standards were met.
  • Assigned tasks based on team members' strengths and skill sets.
  • Worked closely with management to strategize and execute special event plans and promotions.

Assistant Manager

Giardino Gourmet Salads
03.2022 - 12.2022
  • Created inventory tracking system and streamlined supply ordering process.
  • Managed customer service inquiries and complaints promptly.
  • Generated comprehensive reports analyzing sales trends, inventory levels, and financial data.
  • Worked closely with management to formulate and execute strategic plans in support of business objectives.
  • Provided assistance and direction to staff for their daily tasks, projects, and objectives.
  • Recruited and trained employees to meet job requirements.

Server/Host

Doral Steakhouse
05.2021 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Associate of Arts - Interior Architecture

Miami Dade College
Miami, FL

High School Diploma -

Ronald W. Reagan/Doral Senior High School
Doral, FL
06-2021

Skills

  • Employee Scheduling
  • Recruiting and interviewing
  • Microsoft Office expertise
  • Sales monitoring
  • Money Handling
  • Leadership
  • Problem-solving
  • Digital skills
  • Initiative and self-management
  • Customer service
  • Customer relations

Certification

  • ServSafe Food Handler Certificate

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Assistant Manager

Carl's Jr
10.2023 - 12.2024

Barista

Juan Valdez
10.2023 - 02.2024

Shift Supervisor

Sloan's Ice Cream
07.2022 - 10.2023

Assistant Manager

Giardino Gourmet Salads
03.2022 - 12.2022

Server/Host

Doral Steakhouse
05.2021 - 02.2022

High School Diploma -

Ronald W. Reagan/Doral Senior High School

Associate of Arts - Interior Architecture

Miami Dade College

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Marilym Mendez