Marilyn Burke
Quincy,MA
Summary
Experienced Medical Assistant with proven expertise at BMC South Gastroenterology in managing electronic health records and enhancing patient engagement. Skilled in HIPAA compliance and patient appointment coordination, Committed to delivering high-quality patient care and support.
Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
BMC South Gastroenterology
North Easton, MA
04.2026 - Current
- Managed electronic health records, ensuring data accuracy and confidentiality compliance.
- Trained new staff on office protocols and best practices to improve team performance.
- Developed streamlined processes for patient follow-ups, reducing wait times significantly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Gastroenterology Affiliates of SE Mass
Brockton, MA
08.2009 - 04.2026
- Assisted with patient intake, ensuring accurate information collection and documentation.
- Coordinated scheduling for patient appointments, optimizing workflow efficiency.
- Conducted routine vital sign measurements, maintaining high standards of patient care.
- Educated patients on procedures and medications, enhancing understanding and compliance.
Account Manager
State Street Corporation
Quincy, MA
1997 - 2008
- Managed portfolio of high-profile accounts, ensuring compliance with industry regulations and standards.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Education
Healthcare Professional Masters Certificate - Healthcare
The Career Institute of American International College
Braintree, MA08-2009
Associate of Science - Radiology
Massasoit Community College
Brockton, MA08-1995
Bachelor of Science - Accounting
University of Massachusetts, Boston
Boston, MA08-1991
Skills
- HIPAA compliance
- Patient appointment coordination
- Customer engagement
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Scheduling appointments
Timeline
Medical Assistant
BMC South Gastroenterology
04.2026 - Current
Medical Assistant
Gastroenterology Affiliates of SE Mass
08.2009 - 04.2026
Account Manager
State Street Corporation
1997 - 2008
Healthcare Professional Masters Certificate - Healthcare
The Career Institute of American International College
Associate of Science - Radiology
Massasoit Community College
Bachelor of Science - Accounting
University of Massachusetts, Boston