Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marilyn Carlos Urbina

Huntington Beach,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Telephone Sales Representative

Sempra Core LLC
11.2023 - 01.2024
  • Led customers through smooth sales processes.
  • Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
  • Increased sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets.
  • Answered questions during initial contact and follow-up calls with sales prospects.
  • Promoted up-selling strategies during calls to maximize transaction value while ensuring customer satisfaction.
  • Followed up with customers to solicit further sales.
  • Met quotas for cold, active and inactive calls, with over 600 calls completed on average days.

Cashier

Chronic Tacos
07.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Promoting new menu
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted with gift cards
  • Upsold additional products and services to customers, increasing revenue.

Education

High School Diploma -

Century High School
Santa Ana, CA
07.2021

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Telephone Sales Representative

Sempra Core LLC
11.2023 - 01.2024

Cashier

Chronic Tacos
07.2022 - 02.2023

High School Diploma -

Century High School

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Marilyn Carlos Urbina