Marilyn Guerra

I am a dynamic team leader at Nothing Bundt Cakes, San Jose, adept in Guest Service and proficient in Google Docs, I elevated store ratings by 10% through exceptional service and effective team management. Skilled in fostering customer relations and training staff, showcasing adaptability and a commitment to excellence. I am also a motivated and customer-oriented worker skilled in problem-solving, multitasking, and ensuring guests have a positive experience. I have the proven ability to provide customers with excellent service, demonstrate professionalism, and build strong relationships. Along with this, I am adept at handling customer inquiries and resolving issues in a timely and efficient manner.

Fake Store, Lead Developer, 12/01/23, 01/01/24

 The main objective of this project was to create a website from scratch using the fake API provided and the skills we had learned that semester. The main skills used were HTML, JavaScript, React, and CSS. With these skills, I created and designed a personal website from scratch.

Discord Bot/ Moderator, Main Developer / Creator, 11/01/23

When I was a graphics designer for some streamers, one common problem was moderating and contributing to their discord server. With my newly learned Javascript skills, I have created a bot that moderates and interacts with the people within the server. It is still a work in progress, but I plan to have a full launch by November 2024. This project mainly uses Javascript since it is just a Discord bot. However, I am working towards incorporating Chat GPT so that it can fully operate properly.

• Assistant Softball Coach
• Artist and Designer for Twitch Streamers
• Will be attending school in Fall 2024

• Was named MVP and Team Player all four years of my High School softball career
• Successfully completed a Coding Bootcamp through San Jose State University
• Have received multiple customer satisfaction reviews at my current job

Hello my name is Marilyn Guerra! I am a Lead and Guest service Representative and am currently trying to pursue my B.S. in Computer science. Other than these two facts, my hobbies also include being an artist, baking and cooking for my family, and helping others! What I mean by helping others is I love to problem solve and work out certain situations with my piers. I love to help someone work through their struggles, and in return I also learn something new! This and the fact that I get to meet and learn about new people is the reason why I requested to be a trainer for new employees at my current job. As for art and baking/cooking I just love to be creative and to work with just the basics and create something new from them. You can create anything you want with art and make something tastier with baking and cooking. Of course Baking and cooking have more restrictions, but you can still make it your own. Thank you for reaching this, i just wanted to talk about myself as a person a little rather than just my work ethic.