Marilyn Middleton
Spring Hill,FL
Summary
Energetically propelled client success at Yfaconnections through expert referral coordination and unparalleled community resource management. Mastered confidential recordkeeping and interagency collaboration, enhancing client rapport and support outcomes. Excelled in employing both hard skills like case documentation and soft skills in active listening, achieving significant advancements in client care coordination.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Caseworker
Yfaconnections
New Port Richey, FL
05.2024 - Current
- Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
- Adhered strictly to HIPAA regulations regarding confidentiality of client information at all times.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Maintained accurate and confidential client records in accordance with legal requirements.
- Attended professional trainings related to best practices in case management techniques.
- Maintained and developed community relationships to support various client referrals.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
- Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
- Actively participated in interagency meetings designed to coordinate care among multiple providers.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
Education
Bachelor of Science - Education And Community Leadership
Saint Petersburg College
Tarpon Springs, FL07-2021
Skills
- Case documentation
- Client assessment
- Referral coordination
- Confidential recordkeeping
- Community resource management
- Interagency collaboration
Certification
- Certified Welfare Caseworker
Timeline
Caseworker
Yfaconnections
05.2024 - Current
Bachelor of Science - Education And Community Leadership
Saint Petersburg College
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