Marilyn Mitchell
Summary
Personable Medical Assistant bringing 9 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
1
1
Certification
Work History
Medical Assistant
UF Health Shands Hospital
Gainesville, FL
3/1/201 - Current
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education
Associate of Science - Allied Health
City College
Gainesville07.2010
Skills
- Proper sterilization techniques
- Inventory and supply management
- Patient toileting
- Professional bedside manner
- Grooming and bathing assistance
- Patient skin and nail care
- Understands medical procedures
- Charting expertise
- HIPAA compliance
- Pipetting
- Valid FL driver's license
- Communicating with patient families
- Medical terminology
- Restocking lab supplies
- First aid
- Certified in Basic Life Support (BLS)
- Stocking supplies
- Preparing specimens and samples
- Data entry
- Vital sign monitors
- Quick problem solver
- Phlebotomy
- Specimens collection and processing
- Using a scale
- Team management and supervision
Certification
- Nationally Certified Medical Assistant (NCMA)
- Certified Phlebotomy, (NCCT) - 2022
Timeline
Associate of Science - Allied Health
City College
Medical Assistant
UF Health Shands Hospital
3/1/201 - Current