Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Legal Office Assistant II
Clark County Detention Center
05.2022 - Current
Perform routine to difficult legal office support to courts-preparing court calendar for 1:30 pm Initial Appearance in Criminal Court, and DNA calendar
Processing bail for incarcerated inmates from surrounding counties and Clark County from Bond Companies and Cash bail from both private parties and bonded
Release Agreements pending court's recognizance, or Bail Release Agreements were done and sent over to jail to prepare for release utilizing Odyssey/Elite/Court view
Front Office Specialist
Behavioral Health, Community Outreach Medical Center
Las Vegas, NV
03.2022 - 06.2022
Not for Profit organization: provided initial client-family contact and maintained the continuity of participant rapport throughout the participant's visit
Routed patients and visitors in person and by telephone in the busy front desk area
Understand, maintain, and follow strict HIPAA and confidentiality standards as well as working knowledge & understanding of COMC Mission, Core Values, and Code of Ethics
Computer skills and ability to respond quickly in changing, multi-task environments with precision and accuracy in documenting information, collecting fees for services rendered, scheduling
Other duties assigned by thesupervisor when needed
Freelance
Freelancer
01.2020 - 05.2022
Personal Injury, Criminal, Family, Wills, Trust, Estates, Agreements, and Contracts
Worked with students in classrooms or home environments to provide educational support.
Administrative Assistant
Wolfe Ins. Agency
01.2018 - 01.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Paralegal/Legal Studies/Forensic Science
College of St. Mary
Omaha, NE
08.2016 - 12.2019
Fulltime Student
Pretrial Interviewer
Douglas County Corrections
02.2019 - 02.2019
Responsible for gathering information about newly arrested defendants and preparing courts recommendations in deciding release options to include evaluating inmates in Clark County Detention Center by utilizing Nebraska Pre-Trial Risk Assessment ToolPre-rial Services division oversees intensive supervision unit comprised of intake specialists, compliance officers, and bail processors
Work is performed in correctional facility and a professional office environment, with fieldwork as needed, while utilizing court programs such as JUSTICE, IMS, and Douglas County Court systems
Spanish translation to Hispanic individuals regarding instructions for pretrial and 24/7 drug program
Omaha, NE Full
Account Manager
Ford Motor Company dba Percepta
Melbourne, FL
01.2013 - 06.2016
Resolve legal disputes among dealerships, customers, and Ford Motor Company
As a second-tier position, Investigate and resolve complaints and inquiries to complete customer satisfaction and retain customer loyalty to Ford Motor Company.
Account Manager
Muzak
Las Vegas, NV
05.2006 - 12.2012
Established B2B Sales for local Las Vegas businesses with audio/visual needs, including monthly services for music, marketing on hold, dish tv, and scent air.
Exceptional customer service with integrity and honesty.
Delivered engaging and polished presentations to build connections with potential customers and distinguish thebusiness from competitors.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Oversaw new business development to generate sales leads, negotiate client pricing, and forecast revenue.
Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
Executive Assistant, Director of Horticulture
Wynn
Las Vegas, NV
03.2005 - 05.2006
Managed teams to guarantee a successful supply chain pipeline for markets.
Assisted leadership with the launch of a start-up to achieve communications with bilingual staff.
Tasked to turn around low-growth operations by solidifying workflow processes, strengthening client relationships improving communications supporting client advocacy.
Drove service planning for Wynn Horticulture and analyzed utilization data to improve service.
Patient Care Coordinator
Dr. Alexander Sinclair M.D, Whittier
Beverly Hills, CA
01.2000 - 03.2005
Acted as the main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Collaborated closely with patients to deliver excellent and direct individualized patient care.
Delivered excellent patient experiences and direct care.
Maintained confidentiality of patient data and conditions to safeguard health information.
Education
Bachelor of Arts - Major: Paralegal Studies Minor: Forensic Science
College of St. Mary
Omaha, NE
12.2019
Skills
Bilingual-Spanish
Fluent in Legal Terminology
Westlaw and LexisNexis
Court Document Filing
Executive Calendars
Legal Research
Document Preparation
Confidentiality Understanding
Assisting Legal Professionals
Client Relations
Travel and Event Coordination
Exhibit Organization
Medical office support expertise
Accomplishments
Read medical reports on [Number]+ clients regarding various medical issues to determine validity of diagnoses during my medical assisting tenure.
Translation from English to Spanish in criminal court proceedings as a pretrial interviewer for Omaha, NE Douglas County Detention Center.
College of St. Mary "Review Journal" Publications in 2017, and 2018
Certification
Paralegal Certified Non-CDL Class C
College Publications: College of St. Mary Review Journal, "Snapshots of My Life" & "Breath"
First Aid Certification CPR & AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Legal Office Assistant II
Clark County Detention Center
05.2022 - Current
Front Office Specialist
Behavioral Health, Community Outreach Medical Center
03.2022 - 06.2022
Freelance
Freelancer
01.2020 - 05.2022
Pretrial Interviewer
Douglas County Corrections
02.2019 - 02.2019
Administrative Assistant
Wolfe Ins. Agency
01.2018 - 01.2020
Paralegal/Legal Studies/Forensic Science
College of St. Mary
08.2016 - 12.2019
Account Manager
Ford Motor Company dba Percepta
01.2013 - 06.2016
Account Manager
Muzak
05.2006 - 12.2012
Executive Assistant, Director of Horticulture
Wynn
03.2005 - 05.2006
Patient Care Coordinator
Dr. Alexander Sinclair M.D, Whittier
01.2000 - 03.2005
Bachelor of Arts - Major: Paralegal Studies Minor: Forensic Science
College of St. Mary
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