Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Marilyn Stowers

Orient,OH

Summary

Compassionate and dedicated Family Care Coordinator specializing in medical scheduling, strong organizational skills and exceptional customer service. Proven ability to manage complex care needs, coordinate appointments, and provide compassionate assistance. Having a background in sales and business development enhances the ability to foster relationships, ensure client satisfaction and dedication to improving clients outcome.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Family Coordinator and Support

Self-Employed
Columbus, OH
12.2019 - Current
  • Provided full-time care for a medically fragile child from newborn to 6 years old, including specialized G-tube feeding support and daily health monitoring
  • Programmed and managed electronic feeding pump schedules every 4 hours and maintained proper MIC-KEY button and stoma care
  • Coordinated, scheduled, transported, and attended primary care, specialist, and diagnostic appointments
  • Supported early childhood learning through preschool instruction, educational activities, crafts, and developmental play
  • Organized age-appropriate daily routines, social activities, and field trips to encourage growth and engagement

April 2021 - Current (until securing new employment)

  • Provide ongoing support for a disabled senior citizen with mobility and diabetic care needs
  • Manage medical appointments and prescriptions
  • Transportation, grocery shopping and daily activities
  • Oversee household budgeting and monthly expenses
  • Deliver compassionate, dependable support while maintaining strong organization and communication skills.

Business Development Sales Consultant

Byers Toyota
Delaware, OH
03.2016 - 12.2019
  • Business Development Center (BDC)
  • Supported sales team by addressing inquiries from sales lead calls, chats, and emails
  • Data entry of all incoming and outgoing correspondents
  • Assigned and distributed sales leads
  • followed up on current and past customers to schedule or reschedule
  • Reminder calls for end of lease and scheduled to re-lease, buy-out or buy new
  • Contacted customers and prospects regarding vehicle equity via deal activator
  • Data entry using VinSolutions to update our CRM's, sold, unsold and duplicate reports
  • Responded, called and emailed vehicles price quotes per customer's request, including various discounts; manufacture, dealership, TrueCar, military, students, etc.
  • Volunteered at the receptionist desk to allow breaks
  • Volunteered to deliver and pick-up new and trade vehicles at other dealerships and customer's home

Education

Patient Care Technician - Healthcare Academy

Larock Healthcare Academy
Westerville, OH

Associate of Science - Secretarial Science

Columbus Business University
Columbus, OH

Skills

  • Customer care and service
  • Medical and sales scheduling and records
  • Patient care and sales management
  • CRM software proficiency
  • Receptionist duties in medical and sales settings
  • Phone etiquette and communication
  • Organizational skills and detail-oriented
  • Time management in remote environment
  • Follow-up coordination
  • Customer support expertise
  • Incoming and outgoing multiple lead generation by phone, email and chats
  • Insurance verifications
  • Clerical support
  • Microsoft Office knowledge
  • Experienced working with children and seniors
  • Medical billing
  • Accounts payable and receivable handling
  • Conflict resolution
  • Team collaboration
  • Sales and marketing experience
  • Negotiation skills
  • Business development strategies
  • Social media management
  • Internet marketing strategies
  • Venipuncture and phlebotomy
  • Vital signs monitoring
  • Friendly, caring, patient
  • Reliable, dedicated, professional

Certification

  • Patient Care Technician
  • Sales License - New and Pre-Owned Vehicles
  • Driver's License (0 points)

Languages

English - Expert

Additional Information

  • Caring and patient professional with a reliable, dedicated approach to client support and communication, making everyone feel welcomed, valued, and supported.
  • Authorized to work in the US for any employer

Timeline

Family Coordinator and Support

Self-Employed
12.2019 - Current

Business Development Sales Consultant

Byers Toyota
03.2016 - 12.2019

Patient Care Technician - Healthcare Academy

Larock Healthcare Academy

Associate of Science - Secretarial Science

Columbus Business University
Marilyn Stowers