Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Marilyn Sylvester

Walgreens
Laurel,DE
3
Certifications
6
years of professional experience

Detail-oriented and motivated Certified Pharmacy Technician with 6 years of experience in retail setting. Proven ability to deliver fast and efficient service while maintaining high standards of accuracy. Recently promoted to Pharmacy Operations Manager with a strong commitment to continuous learning and professional development.

Work History

Pharmacy Operations Manager

5 Months
Walgreens | 05.2026 - Current
  • Manage pharmacy workflows to enhance operational efficiency and customer service.
  • Analyzed performance metrics to identify areas for operational enhancement
  • Managed scheduling and staffing
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.

Senior Certified Pharmacy Technician

2 Years 2 Months
Walgreens | 03.2024 - 05.2026
  • Assist in operations of the pharmacy
  • Locate, fill, package and label prescriptions in a quick and timely fashion without error
  • Answering and placing phone calls to insurances, doctors, and patients
  • Knowledge of insurance and processing/solving insurance claims/issues

Pharmacy Technician

3 Years 8 Months
Walgreens | 07.2020 - 03.2024
  • Supported pharmacy operations to enhance service delivery and patient care.
  • Executed efficient locating, filling, and labeling of prescriptions with precision and accuracy.
  • Handled inbound and outbound calls, connecting with insurance representatives, healthcare providers, and patients to address inquiries and concerns.
  • Executed precise and timely data entry for incoming patient prescriptions.

Education

High School Diploma

GED General Education | 01-2024

Skills

Pharmacy operations
Operations management
Workflow optimization
Accurate data entry
Inventory management
Problem solving
Adaptability
Attention to detail

Certification

PTCB Certified

Timeline

Pharmacy Operations Manager

Walgreens
05.2026 - CurrentRead More

Senior Certified Pharmacy Technician

Walgreens
03.2024 - 05.2026Read More

Pharmacy Technician

Walgreens
07.2020 - 03.2024Read More

GED General Education

High School Diploma
Read More
Marilyn Sylvester