Detail-oriented and motivated Certified Pharmacy Technician with 6 years of experience in retail setting. Proven ability to deliver fast and efficient service while maintaining high standards of accuracy. Recently promoted to Pharmacy Operations Manager with a strong commitment to continuous learning and professional development.
Work History
Pharmacy Operations Manager
5 Months
Walgreens | 05.2026 - Current
Manage pharmacy workflows to enhance operational efficiency and customer service.
Analyzed performance metrics to identify areas for operational enhancement
Managed scheduling and staffing
Ordered all pharmacy supplies and kept check on inventory levels.
Trained pharmacy interns and newly hired pharmacy technicians.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Collaborated with store manager to maintain daily operations.
Senior Certified Pharmacy Technician
2 Years 2 Months
Walgreens | 03.2024 - 05.2026
Assist in operations of the pharmacy
Locate, fill, package and label prescriptions in a quick and timely fashion without error
Answering and placing phone calls to insurances, doctors, and patients
Knowledge of insurance and processing/solving insurance claims/issues
Pharmacy Technician
3 Years 8 Months
Walgreens | 07.2020 - 03.2024
Supported pharmacy operations to enhance service delivery and patient care.
Executed efficient locating, filling, and labeling of prescriptions with precision and accuracy.
Handled inbound and outbound calls, connecting with insurance representatives, healthcare providers, and patients to address inquiries and concerns.
Executed precise and timely data entry for incoming patient prescriptions.