Marilyn Woods-Wilson
Des Moines,WA
Summary
Detail-oriented professional with strong skills in compliance management, training material development, and onboarding coordination. Committed to ensuring regulatory adherence and enhancing workforce integration.
Overview
17
17
years of professional experience
Work History
MV Account Coordinator
Puget Sound Dispatch
Tukwila, Washington
06.2009 - Current
- Streamlined onboarding process to enhance driver integration and retention within MV account.
- Coordinated random, pre-employment and post-accident drug testing to ensure driver safety compliance.
- Ensured adherence to all required documentation and regulations for drivers.
- Developed comprehensive training materials and presentations to prepare new and returning drivers.
Education
High School Diploma -
Mattie T Blount High School
Eight Mile, AL05-1986
Skills
- Onboarding coordination
- Compliance management
- Regulatory compliance
- Drug testing procedures
- Training materials development
- Performance evaluation
- Policy training
- Customer relationship management
- Coaching
- Communication and presentation
- Conflict resolution
- Training materials development
Custom Section 1
I have held multiple positions employed with Puget Sound Dispatch. I began my tenure with PSD as a call taker in call center. I later became supervisor of the call center for swing shift. After serving a supervisor for many years I was promoted to the Dispatch Manager.
Later the call center was transferred to the Philippine’s and my roles and responsibilities transferred to the business office where I served as the receptionist, then Account Receivable, first point of contact for Seattle and Renton School’s billing also Hopelink and MV billing.
I served as the Compliance Manager and now as MV Account Coordinator.
Timeline
MV Account Coordinator
Puget Sound Dispatch
06.2009 - Current
High School Diploma -
Mattie T Blount High School