Marilynn Muñiz

• Helps customers with their needs by answering questions, processing orders and resolving issuesFostered a welcoming environment, assisting customers with inquiries and enhancing their shopping experience.

• Assist customers in product selection and complete transactions efficiently.
• Maintain a well-stocked and clean store environment, enhancing customer satisfaction.
• Utilize product knowledge to improve sales and customer experience.
• Collaborate with team to ensure optimal store presentation and functionality.
• Resolve customer inquiries promptly, contributing to increased store loyalty.
• Assisted customers in selecting products, fostering positive experiences that encouraged repeat visits and enhanced brand loyalty.

• Conducted patient screenings, ensuring accurate COVID-19 status identification.
• Directed patients to appropriate areas based on health status, enhancing safety protocols.
• Managed multiple tasks efficiently, balancing phone duties and health checks.
• Provided clear communication to visitors, fostering a trusting environment.
• Improved patient flow and safety measures through effective health screening practices.

• Welcomed patients and visitors, ensuring a friendly and efficient check-in process.
• Facilitated patient sign-ins, streamlining access to nursing care.
• Managed phone inquiries, providing accurate information to staff and patients.
• Utilized computer systems to locate patient rooms, enhancing visitor experience.
• Directed individuals to appropriate departments, improving overall navigation.

• Assist with new admissions and patients in general with uploading proper documentation to patients chart.

• Assist with discharged patients on Triple Check and discharging their auths from their chart as well.

• Conducted calls to private aging individuals to ensure timely follow-up and address concerns.

• Managed accounts receivable by systematically collecting outstanding payments from clients.

• Coordinated and issued NOMNCS and managed their delivery to designated recipients.

• Assist in sending clinicals to insurance and faxing them as well as clinicals for NOMNCS.

• Verify Authorizations weekly.

• Upload and merge Cash Receipts and Batches to PDF Sam.