Summary
Overview
Work History
Education
Skills
Timeline
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MARINA BARRAGAN

Hollister,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

10
10
years of professional experience

Work History

Salon Owner

ELEVATE BEAUTY BAR
06.2016 - Current
  • Demonstrated proficiency in using Microsoft Office Suite applications to create documents, spreadsheets, presentations – ultimately enhancing the quality of work output.
  • Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.

Sales Representative Manager

LINCOLN HERITAGE LIFE INSURANCE
01.2014 - 12.2023
  • Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
  • Developed a high-performing sales team through regular training, coaching, and performance evaluations.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

ESTETICIAN -

Wayne’s College of Beauty
CA, USA

HIGH SCHOOL DIPLOMA: GENERAL EDUCATION -

San Benito High School
CA, USA

Skills

  • Business Growth and Retention
  • Customer Engagement
  • Account Management
  • Lead Development
  • Client Relations
  • Marketing Strategies
  • Analytical and Critical Thinking
  • Data Entry
  • Adaptability
  • Telephone Etiquette

Timeline

Salon Owner

ELEVATE BEAUTY BAR
06.2016 - Current

Sales Representative Manager

LINCOLN HERITAGE LIFE INSURANCE
01.2014 - 12.2023

ESTETICIAN -

Wayne’s College of Beauty

HIGH SCHOOL DIPLOMA: GENERAL EDUCATION -

San Benito High School

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MARINA BARRAGAN