
Dedicated Medical Assistant with strong skills in phlebotomy, injection administration, and patient scheduling. Committed to maintaining HIPAA compliance while delivering exceptional customer service.
Phlebotomy
• Prepared exam and / or treatment room
• Prepare patients for examination and/or treatment
• Collect patients vitals including BP, Ht. Wt., P., R., and Temp.
• Collect patients history and reconcile medication into patients chart
• Proficient with finger lances
• Performed EKGs
• Toxicology Screenings
• Rapid Strep Test
• Collected urine for Urinalysis
• Administered injections
• Nebulizer treatments
• Glucose testing
• Administrative duties including filing, scanning and charting
• Scheduling appointments for patients
• Experience with Epic software
• Check patients in and out
• Telephone techniques
• Practiced Aseptic Techniques
• Insurance verification
• Insurance referrals
• Set up/assist with pap smears
• Charting/Documentation
Interact with tenants within the condominiums
• Assist with parking for tenants
• Followed communication procedures, guidelines and policies
• Answered phone calls concerning complaints, parking and visitors
• Assist with package handling: logging, delivering
• Daily report log and data entry
• Sorting mail
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure
resolution.