Marina Escobedo
Hawthorne,USA
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden Restaurant. Proven ability to enhance guest engagement and satisfaction through effective problem-solving and cash handling. Experienced in training and mentoring staff, leading to improved team productivity and service quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server, expo supervisor
Cinevita
Inglewood, California
05.2025 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently for timely delivery to customers.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
Server
Olive Garden Restaurant
Manhattan Beach, USA
03.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor, Server, Trainer, Bartender, Office
Tiato
Santa Monica, USA
04.2015 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associate of Science - Criminal Justice
West L.A. College
Culver CitySkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Websites
Certification
- Food handler certified
- Alcohol and beverage server certified
Timeline
Server, expo supervisor
Cinevita
05.2025 - Current
Server
Olive Garden Restaurant
03.2024 - 04.2025
Supervisor, Server, Trainer, Bartender, Office
Tiato
04.2015 - 03.2024
Associate of Science - Criminal Justice
West L.A. College