Marina Knox
State Farm
Randleman,NC
10
years of professional experience
Insurance professional with extensive experience providing personalized insurance solutions and building strong, lasting client relationships. Dedicated to delivering exceptional customer service while effectively identifying and adapting to clients’ evolving needs. Proven ability to collaborate with teams, manage multiple competing priorities, and maintain excellent time management and organizational skills in fast-paced environments. Committed to professionalism, client satisfaction, and achieving results.
Work History
Sales/Customer Service Agent
4 Years 6 Months- Cultivated strong relationships with clients through regular follow-ups and consultations.
- Educated clients on policy options, coverage details, and claims processes.
- Collaborated with underwriting teams to ensure accurate policy issuance and adjustments.
- Facilitated communication between departments to ensure timely execution of tasks.
- Trained and mentored junior agents on sales techniques and best practices.
Graphic Specialist (Full-Time)
1 Year 9 Months- Drove client exposure by aligning design work with brand image and values to enhance brand recognition.
- Led synchronization meetings to address operational concerns, resolve team conflicts, and develop creative solutions for unique problems.
- Continuously meeting project targets for each quarter with high-quality design work to deliver clients.
- Regularly leads synchronization meetings to address operational concerns, resolve internal team conflict, and develop creative solutions for unique problems.
- Provided support to supervisors during project phases. with close support at all stages and remained open to feedback from them.
Graphic Designing Intern
2 Months- Developed and refreshed branding logos, social media graphics, and print materials to enhance client visibility.
- Collaborated with team members to develop branding concepts and marketing strategies.
- Reviewed and edited designs based on client feedback to ensure alignment with brand standards.
Sales Associate (Part-Time)
2 Years 2 Months- Assisted customers with product selection and provided exceptional service to enhance their shopping experience.
- Provided support during peak shopping periods by monitoring the sales floor, restocking shelves, or assisting at the register as needed.
Education
Bachelor of Science - Studio and Digital Arts
- Honored on the President's List in 2018
- Honored as a member of the Society of Leadership in 2017
Associates of Science - Arts and Sciences
High School Diploma
Skills
Licensed insurance agent (All Product Lines)
Insurance quoting and sales experience
Sales strategy development
Client management
Organization and time management
Critical thinking
Graphic design skills
Professionalism and ethics
Interests
Gardening
Run Club
Avid Reader
DIY and Home Improvement
Timeline
Sales/Customer Service Agent
State Farm
03.2022 - CurrentRead More
Graphic Specialist (Full-Time)
National On Demand
06.2020 - 03.2022Read More
Graphic Designing Intern
Carolina Custom Promotions
06.2019 - 08.2019Read More
Sales Associate (Part-Time)
Lifeway Christian Bookstore
06.2016 - 08.2018Read More
Alamance Community College
Associates of Science from Arts and Sciences
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Liberty University
Bachelor of Science from Studio and Digital Arts
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Western Alamance High School
High School Diploma
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