Marina Ritacco
Port St. Lucie,FL
Summary
Compassionate Mental Health Technician with a proven track record at Port St. Lucie Hospital, skilled in crisis intervention and patient advocacy. Successfully implemented group therapy sessions, enhancing emotional regulation and fostering supportive environments. Adept at de-escalation techniques, ensuring patient safety and well-being during challenging situations.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Port St. Lucie Hospital
- Executed regular safety evaluations for patients and logged outcomes to confirm their health status.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Paitent Advocate
The Edge Recovery
03.2018 - 02.2021
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Observed patient advancement and delivered emotional assistance.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
- Elevated patient happiness by handling inquiries and supplying information on healthcare rights and alternatives.
- Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
Education
Associate Of Applied Science - Psychology
Indian River State College
Ft. Pierce, FLSkills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Crisis intervention
- Emotional regulation techniques
- Patient advocacy
- Emergency intervention
Certification
- A strategic approach to suicide prevention
- Counseling on access to lethal means
- CPI
- De-escalation
- BLS
Timeline
Paitent Advocate
The Edge Recovery
03.2018 - 02.2021
Mental Health Technician
Port St. Lucie Hospital
Associate Of Applied Science - Psychology
Indian River State College
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